Strategic SaaS Renewals Manager – Growth & Retention

Openkrill; United States; Remote; USD 69,000 - 94,000; Full time

Job summary

Wiz in the United States is seeking a Renewal Manager who will own the end-to-end renewal process, secure up-for-renewal dollars, and work with Sales and Customer Success to protect and expand existing contracts.

You should have 2+ years in cybersecurity renewals and SaaS, knowledge of pricing models, and experience with Salesforce, CPQ, IronClad, and ChurnZero. This full-time role offers base pay in the US base range plus bonus and equity. Location: Western United States.

Qualifications

• 2 years of related cybersecurity and renewals experience.
• Experience in a SaaS revenue organization.
• Understanding of SaaS offerings and pricing models.
• Ability to work independently and as part of a team.
• Navigate renewal processes per Wiz rules of engagement.

Responsibilities

• Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date.
• Achieve or exceed quarterly revenue goals - retention, growth and term extension of existing customer contracts.
• Partner with Customer Success to assess customer health and drive the renewal strategy.
• Maintain and report an accurate forecast of renewals within the assigned book.
• Manage the renewal process for multiple commercial customers concurrently and maintain organization at scale.
• Escalate when appropriate to help resolve customer concerns.
• Identify at-risk renewal clients before renewal date and elevate to the appropriate team.
• Develop and maintain strong relationships with channel and alliance partners to identify and close joint opportunities.
• Collaborate cross-functionally with Legal and Deals Desk as applicable.
• Recommend and contribute to process improvements.

Skills

Renewals experience

SaaS revenue experience

Pricing models knowledge

Independence

Customer renewal processes

Tools

Salesforce

CPQ

IronClad

ChurnZero

Job description

Wiz in the United States is seeking a Renewal Manager who will own the end-to-end renewal process, secure up-for-renewal dollars, and work with Sales and Customer Success to protect and expand existing contracts.

You should have 2+ years in cybersecurity renewals and SaaS, knowledge of pricing models, and experience with Salesforce, CPQ, IronClad, and ChurnZero. This full-time role offers base pay in the US base range plus bonus and equity. Location: Western United States.