Renewals Manager — SaaS Retention & Growth Leader

Wiz, Inc.; Fort Smith (AR); Remote; USD 69,000 - 94,000; Full time

Job summary

Wiz, Inc. in the United States seeks a Renewal Manager to lead the quote-to-close process for 120- to 90-day renewals, collaborating with Sales and Customer Success to protect and grow existing contracts in a SaaS environment. You will identify at-risk accounts, drive renewal strategies, and manage multiple customers with strong organization.

This full-time role offers base salary plus bonus plus equity and benefits. US base pay range is $69,000–$94,000.

Qualifications

• 2 years of related cybersecurity and renewals experience.
• Experience working in a SaaS revenue organization (Sales/CS/renewals).
• Deep understanding of SaaS offerings and pricing models, with agility to learn Wiz offerings.
• Ability to work independently and as part of a team.
• Navigate customer and partner renewal processes per Wiz rules.

Responsibilities

• Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date.
• Achieve or exceed quarterly revenue goals - retention, growth and term extension of existing customer contracts.
• Partner with Customer Success to assess customer health and drive renewal strategy.
• Maintain and report an accurate forecast of renewals within assigned book.
• Manage renewal process for multiple commercial customers concurrently and stay organized at scale.
• Escalate when appropriate to resolve customer concerns.
• Identify at-risk renewals before renewal date and escalate to teams to mitigate churn.
• Develop and maintain strong relationships with channel and alliance partners to close joint opportunities.
• Collaborate cross-functionally with Legal and Deals Desk as applicable.

Skills

Renewals experience

SaaS revenue

Pricing models

Independent work

Renewal processes

Tools

Salesforce

CPQ

IronClad

ChurnZero

Job description

Wiz, Inc. in the United States seeks a Renewal Manager to lead the quote-to-close process for 120- to 90-day renewals, collaborating with Sales and Customer Success to protect and grow existing contracts in a SaaS environment. You will identify at-risk accounts, drive renewal strategies, and manage multiple customers with strong organization.

This full-time role offers base salary plus bonus plus equity and benefits. US base pay range is $69,000–$94,000.