Strategic SaaS Client Success Manager

OfficeSpace Software Inc.; United States; Remote; USD 85,000 - 130,000; Full time

Benefits offered by this job

High-performance culture

Technology-forward environment with a8

Job summary

OfficeSpace Software is hiring for a Client Success/Account Management role in the United States. You will own the full lifecycle of dedicated accounts from onboarding to renewal, acting as a strategic partner and aligning OfficeSpace capabilities with customer goals.

Lead outcome-driven success plans, leverage AI for account insights, and collaborate with cross-functional teams to drive measurable customer outcomes. 2+ years in SaaS client success or account management is expected.

Qualifications

• 2+ years in client success or account management in SaaS.
• Strong analytical and commercial skills.
• Practical AI fluency and the ability to orchestrate multiple tools.

Responsibilities

• Lead outcome-driven success plans and business reviews.
• Use AI for account intelligence, but apply human judgment where it matters.
• Collaborate with cross-functional teams to drive customer outcomes.

Skills

Client success

Account management

SaaS

Analytical skills

AI fluency

Job description

OfficeSpace Software is hiring for a Client Success/Account Management role in the United States. You will own the full lifecycle of dedicated accounts from onboarding to renewal, acting as a strategic partner and aligning OfficeSpace capabilities with customer goals.

Lead outcome-driven success plans, leverage AI for account insights, and collaborate with cross-functional teams to drive measurable customer outcomes. 2+ years in SaaS client success or account management is expected.