Strategic SaaS Account Manager - Growth & Adoption

think-cell; New York (NY); Hybrid; USD 130,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability leave

Parental leave

401k

Job summary

thinkcell in New York is seeking an Account Manager to lead our NA go‑to‑market efforts. You will own a portfolio of high‑potential accounts, drive adoption, expand licenses, and manage the full sales cycle from opportunity to close.

Build strong relationships with C‑suite stakeholders and collaborate cross‑functionally to deliver exceptional customer value. Based in the NYC region, you will be on‑site at least 3 days/week and travel to Berlin and Denver as needed.

Qualifications

• 3–5+ years in high‑growth or start‑up SaaS sales
• Proven track record managing enterprise or mid‑market accounts
• Ability to navigate complex organizations and multi‑thread deals
• Self‑sufficient, proactive in a fast‑moving sales environment
• Experience with GTM tools (Salesforce, Outreach, Gong, LinkedIn Sales Navigator)
• Excellent virtual communication and presentation skills
• Willingness to understand thinkcell’s product and travel to Berlin and Denver
• Based in NYC region with on‑site work 3 days/week
• Full work authorization; no visa sponsorship available

Responsibilities

• Own a portfolio of customers and grow key accounts with expansion opportunities
• Prospect into new teams within existing accounts using data‑driven strategies
• Lead full sales cycle from lead gen to close, with live product demos and negotiation
• Conduct account forensics to identify expansion and churn prevention
• Engage with end‑users, procurement, and decision‑makers to drive adoption
• Develop strategic account plans tailored to each customer
• Generate pipeline, manage inbound requests, and refine outreach strategies
• Collaborate with leadership, enablement, and solutions consulting to drive adoption
• Monitor account health and mitigate churn through renewals and expansions

Skills

SaaS sales

Account management

C-suite navigation

Proactive/self‑starter

Education

Bachelor's degree in business or related field

Tools

Salesforce

Outreach.io

Gong

LinkedIn Sales Navigator

Job description

thinkcell in New York is seeking an Account Manager to lead our NA go‑to‑market efforts. You will own a portfolio of high‑potential accounts, drive adoption, expand licenses, and manage the full sales cycle from opportunity to close.

Build strong relationships with C‑suite stakeholders and collaborate cross‑functionally to deliver exceptional customer value. Based in the NYC region, you will be on‑site at least 3 days/week and travel to Berlin and Denver as needed.