Strategic SaaS Account Executive – Growth & Renewals

Stoneridge Software; Minneapolis, Fargo (MN, ND); Hybrid; USD 118,000 - 177,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision insurance

401(k) contribution program

Life insurance

Paid parental leave

Job summary

Stoneridge Software is seeking an Account Executive who is client-focused, operationally strong, and passionate about driving sustained value for long-term client partnerships.

In this role, you’ll own the health and performance of a run-state client portfolio, leading regular operational check-ins, health reviews, and governance rhythms to ensure solutions are stable, adopted, and delivering the intended business outcomes.

Qualifications

• 4–6 years of experience in SaaS account management or customer success with strategic customers
• Strong communication and relationship-building skills
• Proven ability to manage renewals and identify upsell opportunities
• Familiarity with Microsoft ecosystem (Dynamics, Power Platform)
• Skilled in CRM tools and Microsoft Office applications
• Excellent organizational and analytical skills
• Ability to communicate effectively in both spoken and written English
• Exhibits Stoneridge Software’s Core Values of Integrity, Technical Excellence, Tenacity, Client Centric, and Enjoy your Work

Responsibilities

• Lead run-state client portfolio health and governance rhythms.
• Build trusted relationships with key stakeholders and act as client advocate internally.
• Drive growth strategies by partnering with stakeholders to identify expansion opportunities and close upsell/cross-sell.
• Coordinate with Client Partners, Sales, Support, and Delivery for smooth transitions from project to run-state.
• Maintain visibility into financial health, support consumption, and renewal signals.

Skills

SaaS account mgmt

Client relationships

Renewals

Upsell opportunities

CRM tools

Microsoft Office

English communication

Education

Bachelor’s degree in Business Administration

Tools

CRM tools

Microsoft Office

Job description

Stoneridge Software is seeking an Account Executive who is client-focused, operationally strong, and passionate about driving sustained value for long-term client partnerships.

In this role, you’ll own the health and performance of a run-state client portfolio, leading regular operational check-ins, health reviews, and governance rhythms to ensure solutions are stable, adopted, and delivering the intended business outcomes.