Strategic Enterprise Accounts Lead

Swoogo; United States; On-site; USD 80,000 - 110,000; Full time

Job summary

Swoogo is seeking an experienced SaaS Account Manager to own a portfolio of high-value accounts and drive retention and expansion. You will collaborate with CSMs, Finance, Legal, and Product to tie renewals to customer strategy and ROI.

You’ll map stakeholders, build compelling business cases, and negotiate multi-year agreements while staying ahead of renewal risk. This role demands strategic thinking and customer-focused execution.

Qualifications

• Experience in SaaS account management with enterprise or strategic segments.
• Proven track record of account planning, whitespace analysis and delivering ROI/outcomes.
• Experience managing VP and C-level relationships in large enterprises.

Responsibilities

• Own a portfolio of high-value accounts and deliver retention and expansion.
• Collaborate with CSMs, Finance, Legal, and Product to align renewals with strategic goals.
• Map stakeholders and buying committees; craft plans and discovery to surface priorities.
• Build the business case with customers and present quantified ROI and outcomes.
• Develop senior-level relationships and act as a trusted advisor to executives.
• Monitor renewal risk and coordinate with teams to optimize deals and timing.
• Keep renewal forecasts and expansion pipelines current in Salesforce.

Skills

SaaS account management

Account planning

ROI analysis

Executive stakeholder management

Job description

Swoogo is seeking an experienced SaaS Account Manager to own a portfolio of high-value accounts and drive retention and expansion. You will collaborate with CSMs, Finance, Legal, and Product to tie renewals to customer strategy and ROI.

You’ll map stakeholders, build compelling business cases, and negotiate multi-year agreements while staying ahead of renewal risk. This role demands strategic thinking and customer-focused execution.