Strategic Retail Ops Leader — Welkom Region

Placements24; Willows (CA); On-site; USD 109,000 - 218,000; Full time

Benefits offered by this job

Bonuses

Long-term incentives

Health benefits

Retirement plan

Paid time off

Travel opportunities

Career development

Job summary

Placements24 invites applications for a Retail Operations Director to lead and optimize all retail operations in Welkom, Free State. This executive role requires strategic vision, operational excellence, and the ability to drive growth across multiple outlets.

You will manage budgets, mentor regional managers, collaborate with marketing and HR, implement KPIs, and ensure compliance with safety standards. A MBA and 10+ years in retail ops, including director-level experience, are required.

Qualifications

• MBA, Management, or related field required.
• Minimum 10 years in retail operations with at least 5 years in a director-level role.
• Proven success in managing large-scale retail operations and revenue growth.
• Experience developing and implementing strategic operational plans.
• Excellent leadership and people management skills.
• Strong budget management and financial acumen.
• Excellent analytical and decision-making abilities.
• Strong communication and presentation skills.
• In-depth knowledge of Welkom, Free State retail market and dynamics.
• Experience with retail technology and CRM systems.

Responsibilities

• Define and execute the overall retail operational strategy for the Welkom region.
• Oversee store management, inventory, supply chain, and customer service.
• Develop and manage annual operating budgets.
• Lead and develop a regional team of managers and store leaders.
• Improve in-store customer experience and operational efficiency.
• Analyze market trends and customer feedback to identify opportunities and risks.
• Ensure compliance with health, safety, and legal regulations.
• Collaborate with merchandising, marketing, and HR to align plans with company strategies.
• Implement and monitor KPIs for retail operations.
• Champion innovation and best practices in retail operations management.

Skills

Leadership

Strategic planning

Financial acumen

Communication

Analytical thinking

People management

Problem solving

Education

MBA or related field

Tools

CRM systems

Retail technology

Job description

Placements24 invites applications for a Retail Operations Director to lead and optimize all retail operations in Welkom, Free State. This executive role requires strategic vision, operational excellence, and the ability to drive growth across multiple outlets.

You will manage budgets, mentor regional managers, collaborate with marketing and HR, implement KPIs, and ensure compliance with safety standards. A MBA and 10+ years in retail ops, including director-level experience, are required.