Strategic Restaurant GM - Growth, Team Leadership & Profit

Portillo's Inc.; Streamwood (IL); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Discretionary bonus program

Annual stock grant

Monthly technology reimbursement

Free shift meals

Employee discounts

Job summary

Portillo's Inc. in Streamwood, IL is seeking a General Manager to lead a fast-paced restaurant team and drive exceptional guest experiences. You will oversee operations, coaching, scheduling, and financial performance while upholding Portillo's standards and culture.

The role requires at least 3 years of GM experience in a high-volume setting, strong leadership, and excellent communication in English. A flexible schedule including nights and weekends is expected.

Qualifications

• Minimum 3 years of Restaurant General Management in a high volume, fast-paced environment preferred
• Working knowledge of restaurant operations, recruiting, food planning, preparation, sanitation, health standards, and security
• Demonstrated ability to champion hospitality and motivate team members
• Strong leadership skills with a focus on coaching and achieving excellence
• Knowledgeable in all financial aspects of business operations, including labor and all P & L responsibilities
• Current sanitation and B.A.S.S.E.T. alcohol service training a plus
• Great communication skills. Must be able to read, speak, and understand English to communicate with team members, managers, and guests
• High school diploma or equivalent
• Flexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidays

Responsibilities

• Drive strategic direction for Portillo’s restaurants by executing operational standards and driving business results through people development
• Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members
• Meet and exceed financial and profitability goals by managing budgets
• Implement company policies, procedures, and strategies to promote effective local and state health and food safety compliance
• Demonstrate integrity, honesty, restaurant knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and standards of Portillo’s
• Deliver top-notch standards of excellence and hospitality by leading, coaching and developing team members and restaurant leaders
• Responsible for ensuring the execution of all aspects of restaurant operations, including but not limited to sales, profits, facilities, inventory, payroll and scheduling
• Promote the Portillo’s brand in the local community through word-of-mouth and restaurant events

Skills

General management

Team leadership

Hospitality

Communication

English proficiency

Education

High school diploma

Job description

Portillo's Inc. in Streamwood, IL is seeking a General Manager to lead a fast-paced restaurant team and drive exceptional guest experiences. You will oversee operations, coaching, scheduling, and financial performance while upholding Portillo's standards and culture.

The role requires at least 3 years of GM experience in a high-volume setting, strong leadership, and excellent communication in English. A flexible schedule including nights and weekends is expected.