Strategic Renewals Specialist II

Motorola Solutions; Dallas (TX); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking a Renewal Sales Specialist II to manage end-to-end renewals for the CCSW portfolio. You will monitor expirations, discuss renewals early, and apply pricing strategies to maximize ARR while coordinating with Sales and Customer Success teams.

The role requires SaaS renewal expertise, strong negotiation skills, and a customer-centric approach to drive retention and expansion across public safety software.

Qualifications

• Bachelor's Degree with 3+ years of experience in Sales, Strategic Renewals, Account Management, Customer Success or Project Management.
• Or 5+ years experience in Sales, Strategic Renewals, Account Management, Customer Success or Project Management.
• Proven experience in renewals, inside sales, or customer success role is highly desirable.
• Strong negotiation and closing skills with a proven track record of meeting or exceeding sales targets.
• Market intelligence: ability to speak fluently about software subscription models, cloud migrations, and industry-specific trends.
• Strong analytical and problem-solving abilities.

Responsibilities

• Manage a designated portfolio of renewal contracts for CCSW.
• Proactively monitor contract expiration dates and initiate renewal discussions with customers well in advance of the renewal deadline to ensure timely renewals.
• Deploy levers such as coterminous alignment, multi-year price locking, and portfolio consolidation to secure ARR.
• Prepare and deliver renewal quotes, contracts, and proposals in a timely and accurate manner.
• Track, forecast, and drive software sales renewals in collaboration with Sales and end customers.
• Collaborate with Account Executives and Customer Success Managers to ensure a cohesive customer experience throughout the lifecycle.
• Identify and qualify upsell opportunities for additional services during the renewal process.

Skills

Sales

Strategic Renewals

Account Management

Customer Success

Project Management

Education

Bachelor's Degree

Job description

Motorola Solutions is seeking a Renewal Sales Specialist II to manage end-to-end renewals for the CCSW portfolio. You will monitor expirations, discuss renewals early, and apply pricing strategies to maximize ARR while coordinating with Sales and Customer Success teams.

The role requires SaaS renewal expertise, strong negotiation skills, and a customer-centric approach to drive retention and expansion across public safety software.