Strategic Renewal Advisor

VELOCIX LIMITED; United States; Remoto; USD 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

VELOCIX LIMITED is seeking a Renewals Specialist to drive full-value contract renewals. You will build trusted advisory relationships with customers, collaborate with internal sales teams, and prepare competitive renewal quotes while maintaining accurate forecasts.

The role emphasizes proactive renewal strategies, urgency to close renewals on time, and continuous process improvement across teams to support corporate goals.

Competenze

• 5+ years in a customer support, sales oriented or renewals environment.
• University/College degree within a related discipline.
• Exceptional communication both written and verbal, with the ability to listen and understand client needs.
• Experience with Salesforce CRM application.

Mansioni

• Becoming a trusted advisor for the Customer for their support needs.
• Providing a consultative and proactive process to producing competitive renewal quotes.
• Consulting with internal sales teams to prepare renewal quotes, overcoming objections through renewal process.
• Maintaining and updating reporting systems used for research and providing accurate renewal forecasts.
• Cultivating strong business relationships with the customer, Account Executives and other stakeholders.
• Utilizing departmental standard operating procedures to bring renewal contracts in at full value and on time.
• A strong sense of urgency is required to manage all renewals resulting in full value, on time renewals.
• Consistently looking to enhance the renewal process and procedures while working to achieve an exceptional team environment.

Conoscenze

Renewals experience

Sales oriented

Cross-functional collaboration

Exceptional communication

Autonomy and ownership

Multi-tasking and prioritization

Formazione

Bachelor's degree in related discipline

Strumenti

Salesforce CRM

Descrizione del lavoro

VELOCIX LIMITED is seeking a Renewals Specialist to drive full-value contract renewals. You will build trusted advisory relationships with customers, collaborate with internal sales teams, and prepare competitive renewal quotes while maintaining accurate forecasts.

The role emphasizes proactive renewal strategies, urgency to close renewals on time, and continuous process improvement across teams to support corporate goals.