Strategic Renewals Specialist

Trimble Inc.; Lake Oswego (OR); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Time off plans

Retirement plans

Employee Stock Purchase Plan

Paid parental leave

Tax savings plans

Job summary

Trimble Inc. is seeking a Renewals Specialist to own the end-to-end renewal lifecycle and drive customer success across a global footprint.

You will work with Customer Success, Sales, Product Management, and Legal to craft renewal strategies and close renewals with data-driven insights. You will cultivate renewals, monitor at-risk accounts, and strive to exceed renewal goals while maintaining strong customer trust.

Qualifications

• Associate's degree preferably majoring in Finance, Accounting, or Business, plus one to three years of experience in customer support, service and/or management, accounts receivable or equivalent experience.
• Sales and/or customer service experience.
• Background with sales processes, including quoting, billing, and contracts, is a plus.
• Must have excellent written and verbal skills in order to move and communicate across functional groups and levels.
• Basic Project Management skills/experience are a must.
• Ability to develop ongoing improvements and processes to enhance team performance.
• Ability to interface with C-Level executives and owners.
• Hands-on experience using CRM Salesforce.

Responsibilities

• Own the end-to-end renewal lifecycle across a global footprint.
• Cultivate, influence, and secure account renewals while protecting and enhancing customer trust.
• Execute all phases of the renewal process, including account review, notifying the customer, quote creation, and executing win/win strategies to close the renewal.
• Partner with internal resources such as Customer Success, Sales, Product Management, and Legal to develop renewal strategies based on data-driven insights.
• Identify customer requirements early on, uncover roadblocks and communicate effectively to drive on-time closure.
• Monitor at-risk renewals/accounts and develop a plan of action.
• Meet or exceed quarterly and annual renewal goals.
• Prepare activity and forecast reports as requested.
• Demonstrate high level of discretion and integrity with confidential information.

Skills

Renewals management

Cross-functional collaboration

Data-driven decision making

Communication skills

Project management

Sales process knowledge

CRM experience

Education

Associate's degree in Finance/Accounting/Business

Bachelor's degree in Finance/Accounting/Business desirable

Tools

Salesforce

Job description

Trimble Inc. is seeking a Renewals Specialist to own the end-to-end renewal lifecycle and drive customer success across a global footprint.

You will work with Customer Success, Sales, Product Management, and Legal to craft renewal strategies and close renewals with data-driven insights. You will cultivate renewals, monitor at-risk accounts, and strive to exceed renewal goals while maintaining strong customer trust.