Strategic Renewable Energy Customer Success Manager

Horizon Meadows Partners; Fresno (CA); Vor Ort; USD 80.000 - 123.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement plan

Professional development opportunities

Wellness programs

Zusammenfassung

Horizon Meadows Partners in Fresno, CA seeks a Customer Success Manager to ensure clients achieve their goals and maximize the value of our renewable energy solutions.

You will monitor client performance, provide regular reports, and offer training and support. A bachelor’s degree and experience in customer success or renewables are preferred.

We offer health insurance, a robust retirement plan, professional development opportunities, and a strong commitment to sustainability and community impact.

Qualifikationen

• Bachelor’s degree in business, marketing, or related field or equivalent experience.
• Proven experience in customer success or client services, preferably in renewables or energy sector.
• Excellent communication and interpersonal skills with clients.
• Strong analytical and problem-solving abilities to address client needs.
• Ability to manage multiple projects independently.
• Familiarity with project management tools and software.

Aufgaben

• Develop and maintain strong client relationships to ensure satisfaction and success.
• Monitor client projects and provide regular updates and support.
• Identify upsell and cross-sell opportunities with existing clients.
• Collaborate with sales and technical teams to ensure seamless delivery of solutions.
• Analyze client feedback and data to identify trends and areas for improvement.
• Stay informed about industry trends in renewables and best practices.

Kenntnisse

Relationship management

Communication skills

Analytical skills

Problem-solving

Independent work

Ausbildung

Bachelor's degree or equivalent experience

Tools

Project management tools

Jobbeschreibung

Horizon Meadows Partners in Fresno, CA seeks a Customer Success Manager to ensure clients achieve their goals and maximize the value of our renewable energy solutions.

You will monitor client performance, provide regular reports, and offer training and support. A bachelor’s degree and experience in customer success or renewables are preferred.

We offer health insurance, a robust retirement plan, professional development opportunities, and a strong commitment to sustainability and community impact.