Strategic Remote Supplier Performance Specialist

SDI; Newtown (PA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with company match

Tuition reimbursement

Job summary

SDI is seeking a Supplier Performance Specialist to partner with suppliers on compliance, OTD, order confirmations, and ASN, ensuring full visibility of order status to meet customer timelines. The role requires strong communication and data analytics to drive supplier improvements.

100% remote from anywhere in the USA, with daily cross-functional collaboration and periodic coverage for holidays/weekends. Five9 and Oracle Service Cloud experience preferred.

Qualifications

• Bachelor’s degree, or equivalent work experience.

Responsibilities

• Review supplier compliance data and identify factors affecting operations.
• Implement supplier performance improvement plans to achieve OTD, ASN, and order confirmations.
• Lead supplier meetings and coaching on process requirements for OTD, order confirmation and ASN.
• Serve as the first point of contact for suppliers with questions about performance using Five9 and Oracle Service Cloud.
• Track performance over time against improvement plans for key suppliers.
• Conduct root cause analyses to determine process changes or analytics adjustments to improve compliance.
• Coordinate with Purchasing and Parts teams on issues delaying operations.
• Assist with re-sourcing for backordered items and match exception processing.
• Maintain cross-functional communications via meetings and emails.
• Identify and coordinate continuous improvement opportunities for the department.
• Some holiday and weekend coverage will be required.

Skills

5 years of experience in procurement/s

Education

Bachelor’s degree or equivalent work experience

Tools

Excel (Pivot tables, v-lookup)

PeopleSoft ERP

Job description

SDI is seeking a Supplier Performance Specialist to partner with suppliers on compliance, OTD, order confirmations, and ASN, ensuring full visibility of order status to meet customer timelines. The role requires strong communication and data analytics to drive supplier improvements.

100% remote from anywhere in the USA, with daily cross-functional collaboration and periodic coverage for holidays/weekends. Five9 and Oracle Service Cloud experience preferred.