Bilingual French Supplier Performance Specialist

SDI, Inc.; Jacksonville (FL); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

SDI, Inc. is seeking a Supplier Performance Specialist who is bilingual in French to join the SRM team.

The role focuses on driving supplier compliance, on-time delivery, order confirmations, and ASN accuracy, ensuring visibility into order status for smooth maintenance work orders. You will review compliance data, lead improvement plans, conduct supplier meetings, and act as the primary contact for supplier questions.

Qualifikationen

• Bachelor's degree or equivalent work experience.
• 5 years of experience in Procurement and/or Supplier Performance.
• Proficient in Excel with v-lookups and pivot tables.

Aufgaben

• Review supplier compliance data and understand the key factors impacting operations.
• Implement supplier performance improvement plans to bring suppliers into compliance.
• Conduct supplier meetings and coaching sessions to assist suppliers in understanding the process requirements for OTD, order confirmation and ASN.
• Serve as the first point of contact for suppliers with questions about their performance, utilizing Five9 and Oracle Service Cloud to field requests for assistance.
• Track the progress over time of performance to agreed-upon improvement plans for key suppliers.
• Conduct root cause analysis on issues affecting supplier compliance to determine if process changes, analytics measuring adjustments or other steps should be taken to improve the overall supplier compliance program.
• Act as a liaison between suppliers and the Purchasing and Parts teams when issues arise causing operational delays such as supplier non-responsiveness to requests for quotes and order information.
• Assist Purchasing with the re-sourcing efforts for backordered and past due items by meeting with key supplier contacts who can drive performance of their internal teams to improve lead times and responsiveness to SDI Purchasing agents.
• Assist Purchasing with match exception process escalations to ensure supplier responsiveness in resolving issues.
• Maintain effective cross-functional communications via regular daily, weekly, monthly meetings, calls and e‑mail.
• Identify and coordinate implementation of continuous improvement opportunities for department.
• Some holiday and weekend coverage will be required throughout the year.

Kenntnisse

Excel (v-lookups, pivot tables)

Procurement experience

Supplier performance

MS Office

Ausbildung

Bachelor's degree or equivalent

Tools

Peoplesoft ERP

Jobbeschreibung

SDI, Inc. is seeking a Supplier Performance Specialist who is bilingual in French to join the SRM team.

The role focuses on driving supplier compliance, on-time delivery, order confirmations, and ASN accuracy, ensuring visibility into order status for smooth maintenance work orders. You will review compliance data, lead improvement plans, conduct supplier meetings, and act as the primary contact for supplier questions.