Strategic Quote & Logistics Coordinator

Gleaners; Indianapolis (IN); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Healthcare benefits

Paid holidays

Volunteer days

Life Insurance

401(k) match

On-site gym

Wellness programs

Job summary

Gleaners Food Bank of Indiana is seeking a Quote Specialist to support the Sales and Partner Support teams in Indianapolis. You will develop accurate cost estimates, prepare quotes and proposals, and coordinate orders from request through delivery.

The role requires experience in quoting, cost estimating, and order processing, with familiarity of Salesforce, ProducePro, ERP, or warehouse systems. On-site work in Indianapolis with a focus on precise costing and timely fulfillment.

Qualifications

• High school diploma or equivalent; additional certification a plus.
• Experience in quoting, cost estimating, order processing, customer or sales support, or supply chain; food distribution/production preferred.
• Experience with Salesforce, ProducePro, ERP, or warehouse management systems preferred.

Responsibilities

• Support the Partner Support/Sales Team and daily operations through administrative tasks, customer coordination, and order follow-up.
• Respond to inquiries and review requests for quotes to confirm product specifications, quantities, packaging, production needs, quality requirements, and delivery timelines.
• Calculate estimated costs (food, packaging, labor, freight) with Purchasing, Supply Chain, and Production Operations; collaborate with Finance to validate estimates and margins; document assumptions and lead times.
• Prepare and revise quotes, proposals, agreements, and related documentation using approved pricing/margins; obtain pricing approvals as needed.
• Review quotes and orders for completeness; enter and verify sales orders; communicate specs, timelines, and quality requirements to internal teams.
• Coordinate with the Supply Chain Specialist on order verification and fulfillment; schedule shipments; track orders through delivery; provide status updates.
• Keep the team informed of account changes, readiness, confirmations, shipping, delivery, and issues throughout the order cycle.
• Follow up on missing information and approvals; help resolve discrepancies with appropriate teams.
• Maintain accurate customer, cost estimate, quote, agreement, and order records in Salesforce, ProducePro, and other systems.
• Coordinate customer project meetings, maintain project records, and participate in meetings to support relationships and repeat business.
• Collaborate with Finance to compare estimated costs and margins with actual results; communicate variances and contribute to process improvements.
• Provide backup support to the Supply Chain team and adapt priorities as needed.
• Follow food safety policies and applicable procedures for safe production and storage of all products.

Skills

Quoting & Costing

Sales Support

Supply Chain

Customer Coordination

Data Entry

ERP Systems

Education

High School Diploma

Industry Certification a plus

Tools

Salesforce

ProducePro

ERP

WMS

Job description

Gleaners Food Bank of Indiana is seeking a Quote Specialist to support the Sales and Partner Support teams in Indianapolis. You will develop accurate cost estimates, prepare quotes and proposals, and coordinate orders from request through delivery.

The role requires experience in quoting, cost estimating, and order processing, with familiarity of Salesforce, ProducePro, ERP, or warehouse systems. On-site work in Indianapolis with a focus on precise costing and timely fulfillment.