Strategic Public Sector Key Account Lead

Alan; United States; Remote; USD 101,000 - 146,000; Full time

Benefits offered by this job

Equity rewards

Flexible office

Top equipment

Flexible vacation

Health insurance

Commuter benefits

Training budget

Coaching program

Parental leave

Job summary

Alan is hiring a Key Account Manager to oversee strategic Public Sector accounts and foster long-term partnerships across France. You will work with C-level stakeholders, navigate complex organizations, and drive adoption of Alan’s health prevention platform.

You’ll collaborate with product and sales teams, analyze usage data, and craft tailored solutions that deliver value to ministries and public entities while maintaining profitability for Alan.

Qualifications

• At least 6 years in a customer-facing role with frequent C-Level interactions.
• Full working proficiency in French (excellent oral and written communication).
• Advanced level in English.
• Experience with very large organizations and unions is a plus.
• Tact and empathy for negotiation with stakeholders.
• Expert in positive lobbying and building long-term relationships.
• Analytical and able to present data-driven insights to clients.
• Strong active listening and effective follow-up messaging.
• Growth mindset and understanding of the health insurance market.
• Based in Paris, Bordeaux, Marseille or Annecy, or willing to relocate.

Responsibilities

• Handle a portfolio of strategic Public Sector accounts.
• Build and maintain relationships with key stakeholders and drive adoption of Alan.
• Identify signals of dissatisfaction and implement solutions.
• Ensure onboarding of new accounts and position Alan health partner offerings.
• Analyze consumption reports and present during business reviews.
• Identify and execute initiatives to engage existing customers.
• Renegotiate contracts to balance value and profitability.
• Contribute to product and service evolution by voicing customer needs.

Skills

C-Level communication

French fluency

English proficiency

Large organization experience

Negotiation

Stakeholder management

Data analysis

Active listening

Growth mindset

Public sector experience

Job description

Alan is hiring a Key Account Manager to oversee strategic Public Sector accounts and foster long-term partnerships across France. You will work with C-level stakeholders, navigate complex organizations, and drive adoption of Alan’s health prevention platform.

You’ll collaborate with product and sales teams, analyze usage data, and craft tailored solutions that deliver value to ministries and public entities while maintaining profitability for Alan.