Strategic Public Safety Account Manager

Remote; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401k with employer match

Discretionary PTO

Paid parental leave

Medical, Dental, Vision

Wellness programs

Learning & Development

Employee Resource Groups

Job summary

Axon is hiring an Account Manager focused on Major Law Enforcement Accounts in the Mountain West Territory. You will drive strategic growth, co-own revenue goals with a Key Account Leader, and build strong multi-threaded relationships across senior agency stakeholders.

You will coordinate cross-functional teams to ensure post-sale success and measurable outcomes for public safety deployments. You should bring 3+ years in full-cycle enterprise SaaS sales, a proven track record of hitting quotas,

Qualifications

• 3+ years of full-cycle new business sales experience (prospecting to close).
• Proven ability to exceed quota in hunter capacity and close multi-stakeholder deals.
• Experience managing large, multi-stakeholder accounts—public sector or public safety preferred.
• Experience with sales forecasting, pipeline management, and CRM tools.
• Must be able to travel 60-80% within territory.

Responsibilities

• Close new business and expansions across a territory of major city police departments and county sheriff’s offices.
• Build and manage a long-term growth pipeline; maintain accurate forecasts in Salesforce.
• Co-own a quota alongside a Key Account Leader; all closed revenue is team-attributed.
• Build and expand multi-threaded relationships with senior agency stakeholders.
• Identify whitespace, align Axon solutions to customer priorities, and execute on territory growth plans.
• Participate in executive meetings and QBRs to reinforce value, gather feedback, and uncover opportunities.
• Act as the primary liaison between the customer and internal teams (CSMs, Solutions, Legal, Services).
• Scope clean, aligned deals and ensure seamless handoff and execution for post-sale success.
• Monitor service fulfillment and elevate risks to ensure customer outcomes stay on track.
• Use Salesforce and AI tools (like ChatGPT) to enhance productivity, insights, and communication.

Skills

Enterprise SaaS sales

Full-cycle sales

Quota attainment

Multi-stakeholder accounts

Forecasting

CRM tools (Salesforce)

Excellent communication

Travel 60-80%

Tools

Salesforce

Job description

Axon is hiring an Account Manager focused on Major Law Enforcement Accounts in the Mountain West Territory. You will drive strategic growth, co-own revenue goals with a Key Account Leader, and build strong multi-threaded relationships across senior agency stakeholders.

You will coordinate cross-functional teams to ensure post-sale success and measurable outcomes for public safety deployments. You should bring 3+ years in full-cycle enterprise SaaS sales, a proven track record of hitting quotas,