Strategic Projects Lead - E‑commerce Ops

TikTok; Los Angeles (CA); On-site; USD 116,000 - 198,000; Full time

Job summary

TikTok is seeking an experienced Project Manager for the US E-commerce team to drive Operations Strategy initiatives and cross-functional projects. You will streamline workflows, oversee strategic initiatives, and improve productivity across Creator operations and merchandising aligned with business goals.

Responsibilities involve collaborating with multiple teams, leveraging data to inform decisions, and scaling processes for a fast-paced digital platform in the US market.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Strong analytical mindset with data-driven decision ability.
• Experience managing programs/projects and driving process improvements.
• Cross-functional collaboration across teams to execute strategy.

Responsibilities

• Develop knowledge of e-commerce creator operations and workflows.
• Use data-driven insights to inform decisions and track performance.
• Collaborate with cross-functional teams to align priorities and execute business strategies.
• Identify and implement ways to optimize operational processes and productivity.
• Establish best-in-class frameworks for cross-team collaboration.

Skills

Analytical skills

Program/project management

Cross-functional collaboration

Data-driven decisions

Process optimization

Education

Bachelor’s degree in Business, Economics, Marketing, Data Science, or related field

Tools

Microsoft Office Suite

SQL

Looker

Tableau

Job description

TikTok is seeking an experienced Project Manager for the US E-commerce team to drive Operations Strategy initiatives and cross-functional projects. You will streamline workflows, oversee strategic initiatives, and improve productivity across Creator operations and merchandising aligned with business goals.

Responsibilities involve collaborating with multiple teams, leveraging data to inform decisions, and scaling processes for a fast-paced digital platform in the US market.