Creator Ops & Projects Lead, E‑commerce Growth

TikTok; New York (NY); On-site; USD 122,000 - 272,000; Full time

Job summary

TikTok is seeking an experienced Project Manager for its US E-commerce team, driving Operations Strategy initiatives. You will streamline initiatives, oversee key projects, and enable efficient cross-functional collaboration. Experience in workflow management, data-driven decisions, and process improvements is essential.

The role focuses on Creator performance, incubation, merchandising, and content quality improvements, with opportunities to shape TikTok Shop US operations.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Strong analytical and data-driven decision-making.
• Experience in program/project management or operations strategy.
• Hands-on with cross-functional projects and process optimization.

Responsibilities

• Develop in-depth knowledge of e-commerce creator operations and workflows.
• Use data-driven insights to inform decisions, track performance, and uncover improvements.
• Collaborate with cross-functional teams to align priorities and execute strategies.
• Identify and implement ways to optimize operational processes and productivity.
• Establish best-in-class frameworks for cross-team collaboration and ways of working.

Skills

Data-driven

Analytical skills

Cross-functional teams

Project management

Process improvement

Education

Bachelor’s degree in Business, Economics, Marketing, Data Science, or related field

Tools

SQL

Looker

Tableau

Job description

TikTok is seeking an experienced Project Manager for its US E-commerce team, driving Operations Strategy initiatives. You will streamline initiatives, oversee key projects, and enable efficient cross-functional collaboration. Experience in workflow management, data-driven decisions, and process improvements is essential.

The role focuses on Creator performance, incubation, merchandising, and content quality improvements, with opportunities to shape TikTok Shop US operations.