Strategic Project & Service Coordinator — Hybrid Role

Tech Electronics; Bloomington (IL); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition reimbursement

Disability insurance

Holiday schedule

Hybrid schedule

Growth opportunities

Family culture

Teladoc & medical benefits

Training and certification

Job summary

Tech Electronics is seeking a Project & Service Coordinator II to support Project Managers across programs, coordinating resources, schedules, and communications. You will oversee service tickets, maintain customer communications, and schedule technicians, enabling efficient project delivery and client satisfaction.

The role requires proactive problem-solving, strong communication, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Two-year degree (preferred).
• PMI-SP (PMI Scheduling Professional), CAPM (Certified Associate in Project Management), or equivalent project management experience.
• Minimum of two years' experience working with computer systems, including Microsoft Office Suite.
• Proficiency in Smartsheet and Microsoft Excel preferred.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Proven ability to work collaboratively across diverse teams.
• High attention to detail and strong follow-through.
• Demonstrated experience contributing to cross-functional projects with shared goals.

Responsibilities

• Coordinate all aspects of designated projects with PMs to meet scope, timelines, and budget.
• Help manage resources, scheduling, documentation, subcontractor coordination, and communications.
• Track milestones and status updates to keep projects on time and within budget.
• Assist with procurement, change orders, documentation, and scheduling.
• Identify process improvements to boost communication and efficiency.
• Serve as central communication point for project team members and stakeholders.
• Dispatch technicians to service requests and ensure timely service delivery.
• Assist operations by ensuring project teams have tools, materials, and resources.
• Contribute to project documentation and post-project reporting.

Education

Two-year degree (preferred)

PMI-SP (PMI Scheduling Professional)

CAPM (Certified Associate in Project Management)

Equivalent project management experience

Strong analytical, organizational, problem-solving skills

Excellent written and verbal communication skills

Proven ability to work collaboratively across diverse teams

High attention to detail and strong follow-through

Experience contributing to cross-functional projects with shared goals

Tools

Smartsheet

Microsoft Excel

Job description

Tech Electronics is seeking a Project & Service Coordinator II to support Project Managers across programs, coordinating resources, schedules, and communications. You will oversee service tickets, maintain customer communications, and schedule technicians, enabling efficient project delivery and client satisfaction.

The role requires proactive problem-solving, strong communication, and the ability to manage multiple priorities in a fast-paced environment.