Strategic Programs Lead: Workforce & Change

Luma Pr; San Juan (PR); On-site; USD 110,000 - 160,000; Full time

Job summary

LUMA Energy is seeking a seasoned Program Manager to lead a portfolio of workforce and organizational programs, aligning with strategic priorities and maximizing business value. You will define governance, coordinate resources, monitor performance, and ensure delivery from planning through evaluation across multiple cross-functional streams.

Responsibilities include managing scope, budgets, risks, and dependencies; engaging stakeholders; reporting to executives; and driving continuous

Qualifications

• Bachelor’s degree in Business Administration, Human Resources, Project Management, Organizational Development, or a related field.
• 7 years of progressively responsible experience in program management, project management, workforce operations, business operations, transformation, or a related functional area, preferably within a corporate or cross-functional environment.
• Demonstrated experience managing complex programs or a portfolio of related projects with multiple stakeholders, workstreams, dependencies, resources, and deadlines.
• Experience developing project and program plans, timelines, deliverables, and experience developing program plans, governance structures, performance measures, dashboards, budgets, and leadership reporting.
• Experience identifying and managing cross-project risks and dependencies and driving issue resolution and corrective actions.
• Experience leading cross-functional work and influencing outcomes without direct authority.
• Experience with stakeholder engagement, change management, and coordination of internal and external partners.

Responsibilities

• Manages program scope, timelines, resources, budgets, deliverables, and measures of success to achieve outcomes on schedule and within approved parameters.
• Oversees multiple related projects and workstreams to ensure alignment with strategic goals, organizational priorities, and intended business outcomes.
• Engages cross-functional stakeholders to align priorities, resolve issues, and maintain accountability for program commitments.
• Manages risks, issues, changes, and dependencies across projects to proactively address challenges, coordinate mitigation actions, and maintain program progress.
• Defines and maintains program governance, reporting structures, and performance measures to ensure consistency, accountability, and informed decision-making.
• Coordinates internal and external resources, including vendors, consultants, and partner organizations, to ensure commitments and deliverables support program objectives.
• Evaluates program performance using KPIs, dashboards, financial information, milestones, and business outcomes; recommends corrective actions and continuous improvements.
• Integrates workforce transition, knowledge transfer, capability development, change-management, operational-readiness, and compliance activities into program plans as appropriate.
• Prepares and communicates executive-level updates, recommendations, and decision materials that clearly articulate program status, risks, tradeoffs, and required actions.
• Leads, models and ensures consistent application of policies, contractual requirements, and regulatory standards across program activities to support ethical operations and mitigate compliance risks.
• Leads and validates the planning and execution of restoration and emergency preparedness activities, as applicable, to strengthen operational resilience and response capacity.
• Assumes and oversees expanded duties aligned with organizational priorities and professional scope to drive departmental effectiveness and strategic alignment.

Skills

Program governance

Strategic alignment

Risk management

Change management

Stakeholder leadership

Financial management

Executive communication

Continuous improvement

Analytical skills

Organizational skills

Communication skills

Education

Bachelor’s degree in business administration or related field

MBA or related advanced degree

Tools

PMP

PgMP

CAPM

Agile

Job description

LUMA Energy is seeking a seasoned Program Manager to lead a portfolio of workforce and organizational programs, aligning with strategic priorities and maximizing business value. You will define governance, coordinate resources, monitor performance, and ensure delivery from planning through evaluation across multiple cross-functional streams.

Responsibilities include managing scope, budgets, risks, and dependencies; engaging stakeholders; reporting to executives; and driving continuous