Strategic Programmatic Account Lead

Thetradedesk; Chicago (IL); On-site; USD 90,000 - 140,000; Full time

Job summary

The Trade Desk is seeking a Senior Account Manager to support the Client Services team, managing and growing key accounts with strategic recommendations and exceptional client service. You will be the expert on The Trade Desk platform, providing guidance and training to clients on new features and marketing strategies.

You will collaborate with Sales & Trading to grow accounts, develop relationships with brands and agencies, and lead onboarding and ongoing programmatic education.

Qualifications

• 5-7+ years of consultative, client-facing work within online advertising experience preferred.
• 1-2+ years of experience working within the programmatic space.
• Retail Enterprise and Retail RMN experience a plus.

Responsibilities

• Manage and grow a roster of key accounts within a large Retail Media Agency by building strong client relationships, providing strategic recommendations and exceptional client service.
• Become an expert on The Trade Desk platform and offer insights to clients on how to implement creative marketing strategies.
• Collaborate effectively with the Sales & Trading functions to develop existing accounts and achieve client goals and objectives.
• Develop and cultivate relationships with brand and agency clients as a consultant to their business.
• Own the training plan for onboarding new clients, continuing programmatic education, platform improvements, and new channels and markets within the industry.
• Able to lead, not just manage tasks; think multiple steps ahead to move an account forward.
• Represent client needs by providing feedback to Product Management and Partnerships to identify and define features, integrations and product improvements to The Trade Desk platform.
• Develop standard methodologies within Client Services, collaborate with Product Marketing to develop effective training collateral and customer facing guides, and parter with our Sales Team to grow the account.

Skills

Client-facing experience

Analytical skills

Presentation skills

Excel & MS Office

Education

Bachelor's degree

Tools

The Trade Desk platform

Job description

The Trade Desk is seeking a Senior Account Manager to support the Client Services team, managing and growing key accounts with strategic recommendations and exceptional client service. You will be the expert on The Trade Desk platform, providing guidance and training to clients on new features and marketing strategies.

You will collaborate with Sales & Trading to grow accounts, develop relationships with brands and agencies, and lead onboarding and ongoing programmatic education.