Senior Programmatic Account Manager — Retail Growth

The Trade Desk; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

The Trade Desk is seeking a Senior Account Manager to support and grow key retail accounts, providing strategic recommendations and data-driven insights across the open internet. You will train clients on The Trade Desk platform, deliver coaching on new features, and collaborate with internal teams to enhance client service and outcomes.

Ideal candidates bring 5-7+ years in consultative advertising, strong programmatic experience, and excellent communication skills.

Qualifications

• 5-7+ years of consultative, client-facing work within online advertising.
• 1-2+ years of experience working within the programmatic space.
• Bachelor's Degree from a four-year university or equivalent years of experience preferred.
• Mentorship and/or leadership experience preferred.
• Excellent troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a dynamic environment.
• Consistent track record of growing accounts by developing a strong relationship with clients, understanding their business objectives and recommending the best strategies for implementing solutions.
• Effective time management skills - ability to prioritize and meet deadlines.
• Ability to upsell, uncover new business opportunities and go deep within Brands.
• Excellent presentation and communication skills (written and verbal) and confidence speaking to large groups.

Responsibilities

• Manage and grow a roster of key accounts within a large Retail Media Agency by building strong client relationships, providing strategic recommendations and exceptional client service.
• Become an expert on The Trade Desk platform and offer insights to clients on how to implement creative marketing strategies.
• Collaborate effectively with the Sales & Trading functions to develop existing accounts and achieve client goals and objectives.
• Develop and cultivate relationships with brand and agency clients as a consultant to their business.
• Own the training plan for onboarding new clients, continuing programmatic education, platform improvements, and new channels and markets within the industry.
• Able to lead, not just manage tasks; think multiple steps ahead to move an account forward.
• Represent client needs by providing feedback to Product Management and Partnerships to identify and define features, integrations and product improvements to The Trade Desk platform.
• Develop standard methodologies within Client Services, collaborate with Product Marketing to develop effective training collateral and customer facing guides, and parter with our Sales Team to grow the account.

Skills

Client relationship management

Programmatic advertising

Retail/ RMN experience

Excel

Data analysis

Presentation skills

Communication skills

Travel willingness

Education

Bachelor's Degree

Tools

MS Office

Job description

The Trade Desk is seeking a Senior Account Manager to support and grow key retail accounts, providing strategic recommendations and data-driven insights across the open internet. You will train clients on The Trade Desk platform, deliver coaching on new features, and collaborate with internal teams to enhance client service and outcomes.

Ideal candidates bring 5-7+ years in consultative advertising, strong programmatic experience, and excellent communication skills.