Strategic Program Lead, Assurance & Client Growth

Vizient, Inc; Irving (TX); Hybrid; USD 89,000 - 156,000; Full time

Job summary

Vizient, Inc. is seeking a Sr Program Services Manager in Irving, TX, with hybrid onsite work. You will lead broad program initiatives across Assurance portfolios, translating strategy into execution for client programs, new launches, implementation, and compliance.

You will coordinate cross-functional teams, resolve gaps, and develop scalable processes to boost client value. You will drive enrollment, onboarding, and compliance, analyze data for opportunities, support launches, and prepare

Qualifications

• 5+ years of relevant experience required.
• Healthcare or supply chain experience required.
• Translate business needs into actionable plans and new services.
• Strong proficiency in Microsoft Excel required.
• GPO environment experience preferred.
• Excellent verbal, written, and presentation skills.
• Willingness to travel.
• Position is Onsite Hybrid 3 days a week. Location Irving TX & Centennial CO.

Responsibilities

• Drive client enrollment, onboarding, participation, and compliance across Vizient Reserve programs.
• Analyze client purchasing and participation data to identify gaps and opportunities.
• Support category launches, client expansion, and program adoption with cross-functional coordination.
• Develop presentations, training, webinars, FAQs, talking points, and program materials.
• Manage client/supplier inquiries, ordering challenges, product access, shortages, substitutions, allocations, and escalations.
• Maintain program trackers, dashboards, pipeline reports, compliance records, and performance metrics.
• Support Reserve and broader Assurance program execution including data collection/automation initiatives.
• Manage ongoing client relationships and identify opportunities for additional services and advisory work.
• Recommend improvements to processes, tools, communications, and client experience.

Skills

Verbal communication

Written communication

Presentation skills

Travel willingness

Healthcare / supply chain knowledge

Education

Bachelor's degree preferred

Tools

Microsoft Excel

Job description

Vizient, Inc. is seeking a Sr Program Services Manager in Irving, TX, with hybrid onsite work. You will lead broad program initiatives across Assurance portfolios, translating strategy into execution for client programs, new launches, implementation, and compliance.

You will coordinate cross-functional teams, resolve gaps, and develop scalable processes to boost client value. You will drive enrollment, onboarding, and compliance, analyze data for opportunities, support launches, and prepare