Strategic Implementation Operations Lead

Vizient; Irving (TX); On-site; USD 77,000 - 135,000; Full time

Job summary

Vizient in Irving, TX is seeking an experienced Operations Manager to lead operational coordination and execution for complex implementation projects. You will drive onboarding, contract activation, and cross-functional collaboration to deliver efficient workflows and strong client outcomes.

You will mentor Operations Specialists, identify risks, and implement standardized processes to improve performance. Willingness to travel and a results-driven mindset are valued.

Qualifications

• 5+ years of relevant experience in implementation operations.
• Experience coordinating multiple workstreams and cross-functional dependencies.
• Ability to mentor team members and promote standardized practices.

Responsibilities

• Lead operational coordination across complex implementation projects and multiple workstreams to ensure consistent execution and outcomes.
• Oversee activation activities, coordinating dependencies across clients, suppliers, distributors, Project Leads, and cross-functional teams.
• Identify operational risks, workflow dependencies, and process gaps; develop proactive solutions.
• Manage operational priorities, resources, and workflows to improve efficiency and performance.
• Serve as a trusted operational advisor to clients and internal teams, resolving issues and strengthening partnerships.
• Collaborate with Client Delivery, Sales, Supplier Services, Spend Management, and other teams to improve communication and workflow integration.
• Lead continuous improvement initiatives by evaluating processes and implementing scalable solutions.
• Develop standardized operational processes and implementation methodologies.
• Mentor Operations Specialists in activation, problem-solving, and client communication.
• Support onboarding and value realization by improving responsiveness and reducing delays.

Skills

Project coordination

Cross-functional collaboration

Client communication

Mentoring

Education

Bachelor's degree

Job description

Vizient in Irving, TX is seeking an experienced Operations Manager to lead operational coordination and execution for complex implementation projects. You will drive onboarding, contract activation, and cross-functional collaboration to deliver efficient workflows and strong client outcomes.

You will mentor Operations Specialists, identify risks, and implement standardized processes to improve performance. Willingness to travel and a results-driven mindset are valued.