Strategic Product Analytics Lead

Blue-Cross-Blue-Shield-Association; Chicago (IL); Hybrid; USD 81,000 - 117,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off and holidays

Lifestyle spending account

Job summary

Blue-Cross-Blue-Shield-Association seeks a Product Analyst to partner with product managers, directors, and engineering teams to drive data-informed strategy. Translate requirements into user stories, build dashboards, and define KPIs across the portfolio to shape roadmaps.

The role emphasizes analytics in SaaS or API-driven healthcare environments, SOC 2/compliance awareness, and collaboration with stakeholders to deliver measurable customer value.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Economics, Mathematics, Business, or related field.
• Master’s degree preferred for advanced analytics or leadership roles.

Responsibilities

• Translate business requirements into user stories and technical features for development teams.
• Develop dashboards, reports, and analyses to provide actionable insights.
• Define and track KPIs across the product portfolio to measure adoption and performance.
• Conduct customer behavior analysis using product analytics tools to inform roadmap decisions.
• Collaborate with product managers and engineering teams to deliver new product experiences.
• Support client-facing activities tied to product lifecycle and ensure features meet customer needs.

Skills

SQL

Tableau

Education

Bachelor's degree

Master's degree preferred

Job description

Blue-Cross-Blue-Shield-Association seeks a Product Analyst to partner with product managers, directors, and engineering teams to drive data-informed strategy. Translate requirements into user stories, build dashboards, and define KPIs across the portfolio to shape roadmaps.

The role emphasizes analytics in SaaS or API-driven healthcare environments, SOC 2/compliance awareness, and collaboration with stakeholders to deliver measurable customer value.