Product Analyst: Data-Driven Health Tech & Strategy

Blue Cross Blue Shield Association; Chicago (IL); Hybrid; USD 81,000 - 117,000; Full time

Benefits offered by this job

Paid time off

11 holidays

Medical/dental/vision insurance

Generous 401(k) matching

Lifestyle spending account

Job summary

Blue Cross Blue Shield Association (BCBSA) is seeking a Product Analyst to partner with product managers, directors, and engineering teams to drive data-informed product strategy. This role bridges business and technical domains, translating requirements into user stories, building dashboards, and defining KPIs across our portfolio to optimize product experiences.

You will work with stakeholders to deliver new product features, conduct market analysis, and ensure compliance with SOC 2 and HIPAA

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Economics, Mathematics, Business, or related field.
• Master’s preferred.
• 5+ years of experience in product analysis, business analysis, or related analytics roles.
• Client-facing experience articulating design and methodology while incorporating feedback into product definitions.
• Product owner/analyst experience preferred.
• Healthcare consulting experience strongly preferred.

Responsibilities

• Translate business requirements into user stories and technical features to enable development teams.
• Develop dashboards, reports, and analyses to provide stakeholders with actionable insights (Tableau preferred).
• Define and track KPIs across the product portfolio, measuring performance and adoption.
• Conduct customer behavior analysis using product analytics to inform roadmap decisions.
• Collaborate with product managers, business leaders, and engineering teams to deliver new product experiences and enhancements.
• Define user acceptance criteria with design and stakeholders.
• Support client-facing activities tied to product lifecycle, ensuring features meet customer needs.
• Conduct competitive landscape and market analysis to identify trends, risks, and opportunities.
• Use data to identify problems worth solving and propose data-driven solutions.
• Navigate ambiguity, test hypotheses, and recommend improvements with evidence.
• Share insights with senior product leaders to influence roadmap prioritization.
• Demonstrate adaptability, initiative, and a growth mindset in learning new tools and approaches.
• Follow SOC 2, HIPAA, and secure data handling standards.
• Contribute to documentation and audit-readiness as part of product governance.

Skills

SQL proficiency

Tableau/data visualization

Healthcare data analytics

Business analysis

Communication

SOC 2 compliance knowledge

Requirements definition

Education

Bachelor’s degree in CS/Engineering/Economics/Math/Business

Master’s degree preferred

Tools

Tableau

Job description

Blue Cross Blue Shield Association (BCBSA) is seeking a Product Analyst to partner with product managers, directors, and engineering teams to drive data-informed product strategy. This role bridges business and technical domains, translating requirements into user stories, building dashboards, and defining KPIs across our portfolio to optimize product experiences.

You will work with stakeholders to deliver new product features, conduct market analysis, and ensure compliance with SOC 2 and HIPAA