Product Analyst: Data, Dashboards & Roadmaps

bcbsa; Chicago (IL); Hybrid; USD 81,000 - 117,000; Full time

Benefits offered by this job

Paid time off

11 holidays

Medical/dental/vision insurance

401(k) matching

Job summary

BCBSA in the United States seeks a Product Analyst to partner with product managers, directors, and engineering to drive data-informed strategy, translate requirements into user stories, and deliver insights shaping roadmaps.

You will build dashboards (Tableau preferred), define KPIs, analyze customer behavior, and work with cross-functional teams to deliver valuable product experiences while complying with SOC 2 and data governance standards.

Qualifications

• Bachelor's degree in a computing, engineering, economics, mathematics or related field.
• Master's degree is preferred.
• Experience in product analysis, business analysis, or related analytics roles is required.

Responsibilities

• Translate business requirements into user stories and technical features for development teams.
• Develop dashboards, reports, and analyses (Tableau preferred) for stakeholders.
• Define and track KPIs across the product portfolio and measure adoption.
• Conduct customer behavior analysis using product analytics tools to inform roadmap decisions.
• Collaborate with product managers, business leaders, and engineering teams to deliver new product experiences.

Skills

SQL

Tableau

Data visualization

Healthcare data

SOC 2

Stakeholder communication

Education

Bachelor's degree in computer science, engineering, economics, mathematics, or related field

Master's preferred

Job description

BCBSA in the United States seeks a Product Analyst to partner with product managers, directors, and engineering to drive data-informed strategy, translate requirements into user stories, and deliver insights shaping roadmaps.

You will build dashboards (Tableau preferred), define KPIs, analyze customer behavior, and work with cross-functional teams to deliver valuable product experiences while complying with SOC 2 and data governance standards.