Strategic Planning & Operations Lead

salesforce.com, inc.; Austin (TX); On-site; USD 123,000 - 186,000; Full time

Job summary

Salesforce is building the operating rhythm for one of its fastest-growing AI-enabled businesses. The role focuses on turning strategy into actionable plans, budgets, and forecasts, and requires a self-starter who can create structure where none exists.

You will partner with Finance, Recruiting, TPM, Data Management, and other teams, own headcount planning, and drive end-to-end execution with rigor in a high-visibility environment.

Qualifications

• 5+ years of experience in business operations, strategy & operations, FP&A, consulting, or a comparable analytical field.
• Background in investment banking, management consulting, or a startup environment strongly preferred.
• Advanced analytical and data modeling skills – comfortable with ambiguous data and defensible answers.
• Excellent written and verbal communication, with the ability to present confidently to senior executives.
• Proven experience building and scaling operational processes, reporting infrastructure, or planning motions from scratch (0-to-1).

Responsibilities

• Drive comprehensive business planning cycles (quarterly/annual), translating strategy into actionable operational plans, budgets, and forecasts.
• Program manages complex operational initiatives, acting as the connective tissue across cross-functional teams to track milestones and ensure end-to-end execution.
• Lead forward-planning and scenario modeling, anticipating future capacity, resourcing, and budget needs.
• Build scalable reporting infrastructure and models translating data into executive dashboards and business reviews.
• Own headcount plans, maintain variance tracking, and connect planning cycles across teams.
• Partner with Finance, Recruiting, TPM, Data Management, and CSG to align inputs and resolve priorities.
• Identify gaps in planning processes and drive end-to-end resolution.

Skills

Business operations

Data analysis

Cross-functional collaboration

Forecasting

Executive communication

Tools

Tableau

SQL

Job description

Salesforce is building the operating rhythm for one of its fastest-growing AI-enabled businesses. The role focuses on turning strategy into actionable plans, budgets, and forecasts, and requires a self-starter who can create structure where none exists.

You will partner with Finance, Recruiting, TPM, Data Management, and other teams, own headcount planning, and drive end-to-end execution with rigor in a high-visibility environment.