Strategic Pharmacy Operations Lead
Free Market Health
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Descrizione del lavoro
Free Market Health in Pittsburgh's Strip District seeks an experienced Pharmacy Operations Manager to lead the Pharmacy Services team, align daily workload with priorities, and ensure timely patient care. You will coach staff, optimize workflows, build partner relationships, and collaborate to achieve operational excellence while upholding FMH's values and patient-centered goals.
This role partners with Pharmacy Success to improve data sharing and engagement, driving measurable improvements in
Competenze
- 4+ years of experience in pharmacy operations, pharmacy services, healthcare operations, or related environment.
- Proven experience leading teams, coordinating workload, and coaching in a fast-paced setting.
- Knowledge of prescription workflows, claims remediation, and pharmacy data exchange.
Mansioni
- Lead the Pharmacy Services team’s daily workload and priorities; ensure completion and service expectations.
- Coach, train, and support team members across Pharmacy Services processes.
- Establish clear expectations and provide ongoing guidance and feedback for development and performance.
- Build productive relationships with pharmacy partners through communication and issue resolution.
- Coordinate with the Pharmacy Success team to support data sharing and pharmacy engagement.
- Improve pharmacy workflows to increase efficiency and advance timely patient care.
- Monitor queues, turnaround times, and workflow barriers; address issues impacting service delivery.
- Identify recurring trends and operational breakdowns that affect performance or patient support.
- Escalate significant risks with context and next steps; collaborate across teams to strengthen processes.
Conoscenze
Formazione
Strumenti
Descrizione del lavoro
Free Market Health in Pittsburgh's Strip District seeks an experienced Pharmacy Operations Manager to lead the Pharmacy Services team, align daily workload with priorities, and ensure timely patient care. You will coach staff, optimize workflows, build partner relationships, and collaborate to achieve operational excellence while upholding FMH's values and patient-centered goals.
This role partners with Pharmacy Success to improve data sharing and engagement, driving measurable improvements in
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