Strategic Performance & Exec Communications Lead

Truist; Raleigh (NC); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k plan

Vacation days

Job summary

Truist is seeking a seasoned operations leader to partner with TD&O leadership to support strategic reporting, performance insights, and executive communications. You will translate complex information into concise narratives, coordinate governance, and guide initiatives that enhance operational effectiveness across technology and processes.

You will mentor junior staff, drive cross-functional collaboration, and ensure alignment with strategic objectives while maintaining compliance and risk

Qualifications

• Bachelor’s degree or equivalent education, training, and work-related experience.
• Minimum of 7 years of relevant experience in business operations or related professional roles.
• Strong knowledge of business processes, technology applications, and operational management.
• Proficiency in standard office software (e.g., Microsoft Office).

Responsibilities

• Lead larger technology projects, coordinating operational activities for efficiency and alignment with objectives.
• Identify, design, and implement process and technology improvements to enhance workflows.
• Collaborate with cross-functional teams to align operations with technology strategies.
• Analyze and report performance metrics to drive continuous improvements.
• Execute operational technology strategies and initiatives to support business objectives.
• Integrate innovative solutions to improve outcomes and effectiveness.
• Drive strategic alignment and cost-optimization through external partnerships.
• Ensure compliance with policies, regulatory requirements, and risk management standards.
• Communicate status, risks, and improvement plans to senior leadership.
• Provide coaching and leadership to junior team members.

Skills

Business operations

Operational governance

Executive communication

Stakeholder influence

Education

Bachelor's degree or equivalent

MBA preferred

Tools

Microsoft Office

Job description

Truist is seeking a seasoned operations leader to partner with TD&O leadership to support strategic reporting, performance insights, and executive communications. You will translate complex information into concise narratives, coordinate governance, and guide initiatives that enhance operational effectiveness across technology and processes.

You will mentor junior staff, drive cross-functional collaboration, and ensure alignment with strategic objectives while maintaining compliance and risk