Strategic Performance & Executive Communications Lead

Truist Wealth; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Truist Wealth seeks a senior program leader to coordinate cross-functional TD&O initiatives, translating complex operations and technology landscapes into clear executive communications. You will drive governance, planning routines, and leadership reviews across a broad stakeholder community.

Responsibilities include leading major tech projects, implementing process improvements, and ensuring regulatory compliance while fostering a culture of continuous improvement and collaboration with

Qualifications

• Bachelor’s degree or equivalent education, training, and work-related experience.
• Minimum of 7 years of relevant experience in business operations or related professional roles.
• Strong knowledge of business processes, technology applications, and operational management.
• Proficiency in standard office software (e.g., Microsoft Office).

Responsibilities

• Leads the execution of larger technology projects, coordinating operational activities to ensure efficiency, reliability, and alignment with business objectives.
• Identifies, designs, and implements process and technology improvements to enhance operational workflows within area of responsibility.
• Collaborates with cross-functional teams to align business operations with technology strategies and organizational goals.
• Analyses and reports on performance metrics to drive continuous operational improvements.
• Executes on operational technology strategies and initiatives to support business objectives.
• Integrates innovative solutions to improve business outcomes and operational effectiveness.
• As applicable, drives strategic alignment and operational excellence by guiding key external partnerships and leading cost‑optimization efforts that enhance financial performance and support organizational objectives.
• Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
• Communicates operational status, risks, and improvement plans to senior stakeholders and leadership.
• Provides coaching, guidance, and leadership to junior team members and supports their professional development.

Skills

Business processes

Technology applications

Operational management

Leadership

Communication

Education

Bachelor’s degree or equivalent

MBA or related advanced degree (preferred)

Tools

Microsoft Office

Job description

Truist Wealth seeks a senior program leader to coordinate cross-functional TD&O initiatives, translating complex operations and technology landscapes into clear executive communications. You will drive governance, planning routines, and leadership reviews across a broad stakeholder community.

Responsibilities include leading major tech projects, implementing process improvements, and ensuring regulatory compliance while fostering a culture of continuous improvement and collaboration with