Strategic Payments Account Manager

U.S. Bank; Knoxville (TN); Hybrid; USD 59,000 - 72,000; Full time

Job summary

U.S. Bank invites applications for a Client Account Manager in Payment Services. You will be the strategic face of the division, managing a portfolio of client accounts, driving growth, and delivering actionable insights to improve performance.

This role emphasizes renewals, negotiations, and strong client partnerships across multiple channels. Candidates should have at least two years in client management within payments, excellent negotiation and communication skills, and the ability to

Qualifications

• Associate's degree or equivalent work experience required.
• Minimum two years of client management experience in the payments industry.

Responsibilities

• Manage and grow client relationships.
• Own and manage a portfolio of client accounts, ensuring engagement and satisfaction.
• Drive account growth by identifying opportunities to expand services and profitability.
• Serve as a trusted advisor aligning Payment Services solutions to client objectives.
• Develop and deliver strategic insights and recommendations.
• Manage renewals and support negotiations.

Skills

Contract negotiation

Account management

Project management

Problem solving

Data interpretation

Customer service

Microsoft Office

Communication skills

Education

Associate's degree or equivalent

Job description

U.S. Bank invites applications for a Client Account Manager in Payment Services. You will be the strategic face of the division, managing a portfolio of client accounts, driving growth, and delivering actionable insights to improve performance.

This role emphasizes renewals, negotiations, and strong client partnerships across multiple channels. Candidates should have at least two years in client management within payments, excellent negotiation and communication skills, and the ability to