Strategic Partnerships Operations Lead

Evolving Solution Services; United States; Remote; USD 75,000 - 85,000; Full time

Job summary

CallOnDoc in Irving, TX is seeking a Commercial Partnership Operations Manager to own the B2B partnership lifecycle, from inbound inquiries through launch and ongoing operational health. This is not a sales role and does not involve quota-carrying business development.

The ideal candidate will coordinate with Engineering, Product, Clinical Operations, Compliance, Legal, Finance, and Implementation teams to ensure qualified opportunities progress smoothly, with a strong emphasis on process,

Qualifications

• Bachelor's degree or equivalent professional experience.
• 3+ years in Commercial Operations or similar cross-functional role.
• Experience in healthcare, digital health, SaaS or other regulated industries preferred.
• Coordinate multiple cross-functional initiatives simultaneously.
• Excellent written and verbal communication skills.
• Strong executive writing and presentation abilities.
• Exceptional organizational and documentation skills.
• Comfortable working directly with executive leadership.
• Strong analytical and critical thinking skills.
• Ability to independently prioritize work and manage multiple projects in a fast-paced environment.

Responsibilities

• Coordinate intake and qualification for all inbound B2B partnership opportunities.
• Prepare concise executive summaries for qualified opportunities.
• Coordinate cross-functional activities across Engineering, Product, Clinical Operations, Compliance, Legal, Finance, and Implementation.
• Manage onboarding and launch readiness, partner training, and documentation.
• Organize QBRs and monitor partnership health and risk.
• Escalate blockers and drive continuous improvement of processes.

Skills

Executive communication

Executive writing

Cross-functional coordination

Analytical thinking

Prioritization

Project management

Education

Bachelor's degree or equivalent experience

Tools

CRM platforms (HubSpot, Salesforce, Zoho)

Job description

CallOnDoc in Irving, TX is seeking a Commercial Partnership Operations Manager to own the B2B partnership lifecycle, from inbound inquiries through launch and ongoing operational health. This is not a sales role and does not involve quota-carrying business development.

The ideal candidate will coordinate with Engineering, Product, Clinical Operations, Compliance, Legal, Finance, and Implementation teams to ensure qualified opportunities progress smoothly, with a strong emphasis on process,