Strategic Partnerships Operations Lead

Teem; United States; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Tier1usa is seeking a highly driven Partner Operations professional to oversee and expand strategic partnerships across healthcare verticals. This role emphasizes relationship-building, ownership, and collaboration to drive partner success.

The candidate will coordinate with internal teams to ensure smooth onboarding, measurable performance, and scalable processes. Strong communication and problem-solving are essential for ROI-focused partnerships.

Qualifications

• Strong relationship management skills with healthcare partners.
• Excellent written and verbal communication.
• Ability to own initiatives from planning to execution.
• Proven cross-functional collaboration across multiple teams.

Responsibilities

• Oversee day-to-day partner relationships and programs.
• Support onboarding and ensure a smooth partner launch.
• Develop onboarding workflows, documentation, training materials, and SOPs.
• Provide tools, information, and support to partners to ensure success.
• Coordinate with partnerships, sales, marketing, customer success, finance, legal, and operations.
• Track deliverables, owners, deadlines, and outcomes of partner initiatives.

Skills

Relationship management

Communication

Ownership

Cross-functional collaboration

Tools

CRM

Dashboards

SOPs

Workflow automation

Job description

Tier1usa is seeking a highly driven Partner Operations professional to oversee and expand strategic partnerships across healthcare verticals. This role emphasizes relationship-building, ownership, and collaboration to drive partner success.

The candidate will coordinate with internal teams to ensure smooth onboarding, measurable performance, and scalable processes. Strong communication and problem-solving are essential for ROI-focused partnerships.