Strategic Partnerships Manager, SMB Growth

GrubHub Inc.; Los Angeles (CA); Hybrid; USD 96,000 - 151,500; Full time

Benefits offered by this job

Equity

401(k)

Medical, dental, vision plans

Job summary

Grubhub Inc. is seeking a Strategic Partnerships Manager, SMB Merchant Network, to lead a portfolio of priority accounts. You will build strong relationships, conduct reviews, and drive new diner growth while reducing churn.

You will partner with Sales, Marketing and Product to deliver tailored solutions, provide data-driven guidance, and help merchants optimize performance. Occasional travel to top partners is required.

Qualifications

• Bachelor’s degree or equivalent years of experience.
• 4–6 years in account or enterprise account management.
• Experience with restaurant owners or food industry is a plus.
• Willingness to travel for client meetings.

Responsibilities

• Develop and execute strategic account plans for key partners.
• Serve as primary contact and advocate for your portfolio.
• Identify upsell/cross-sell opportunities and manage renewals.
• Collaborate with Sales, Marketing, and Product to tailor solutions.
• Provide data-driven insights to help partners optimize performance.
• Travel to meet top partners and attend industry events.

Skills

Account management

Sales experience

Client relationships

Travel readiness

Education

Bachelor's degree or equivalent

Tools

Salesforce

CRM software

Job description

Grubhub Inc. is seeking a Strategic Partnerships Manager, SMB Merchant Network, to lead a portfolio of priority accounts. You will build strong relationships, conduct reviews, and drive new diner growth while reducing churn.

You will partner with Sales, Marketing and Product to deliver tailored solutions, provide data-driven guidance, and help merchants optimize performance. Occasional travel to top partners is required.