Strategic Partner Growth Lead

Wonder; Boston (MA); Hybrid; USD 97,000 - 121,000; Full time

Benefits offered by this job

Equity

401(k)

Health/dental/vision plans

Disability coverage

Flexible PTO

Paid vacation

Paid sick leave

Parental leave

Meal discounts

Exclusive perks across Wonder brands

Job summary

Wonder is seeking a Strategic Partner Manager for the SMB Merchant Network to manage a portfolio of top accounts in the Boston area (and NYC). You will build relationships, conduct regular business reviews, drive retention, new diner acquisition, and revenue growth.

Collaborate with Sales, Marketing, and Product to tailor solutions and address challenges. Strong communication, 4–6 years of account management, and travel willingness are required.

Qualifications

• Bachelor’s Degree or equivalent years of experience and High School/GED.
• 4–6 years of account management or enterprise account management experience.
• Experience selling to restaurant owners is a major plus; restaurant experience a benefit.
• Strong computer skills with MS Office and Google products; Salesforce.com is a plus.

Responsibilities

• Develop and execute strategic account plans to drive retention, new diner acquisition, and revenue growth.
• Serve as the primary contact and internal advocate for your portfolio of strategic accounts.
• Identify and execute upsell, cross-sell, and expansion opportunities; manage renewals.
• Collaborate with Sales, Marketing, and Product to deliver tailored solutions.
• Provide data-driven insights to help partners navigate the market and optimize performance.
• Be prepared to travel to meet with top partners and attend events.

Skills

English fluency

Account management

CRM experience

MS Office

Google workspace

Salesforce.com

Verbal communication

Written communication

Time management

Travel readiness

Education

Bachelor’s Degree

Tools

Salesforce

Job description

Wonder is seeking a Strategic Partner Manager for the SMB Merchant Network to manage a portfolio of top accounts in the Boston area (and NYC). You will build relationships, conduct regular business reviews, drive retention, new diner acquisition, and revenue growth.

Collaborate with Sales, Marketing, and Product to tailor solutions and address challenges. Strong communication, 4–6 years of account management, and travel willingness are required.