Strategic Partnerships Manager — Growth & Renewals

The Launch Partnership, LLC; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

The Launch Partnership, LLC is seeking an Account Manager for our Partners to manage a portfolio of advertising and brand clients, ensuring renewals and growth. You will collaborate with sales, production, and programs to deliver on promises, spot upsell opportunities, and keep partner records up to date.

This role is based in an Austin or Calgary office, in a fast-moving setting focused on startup and VC-facing brands, with room to advance.

Qualifications

• 2-3 years of professional experience, ideally in account management.
• Strong attention to detail and ability to own campaign mechanics.
• Strong relationship skills and client trust.
• Retention-focused mindset for keeping and growing accounts.
• Comfort in a fast-moving startup-like environment and building process as you go.
• Bonus: experience with podcast advertising, branded content, or startup/VC-facing brands.

Responsibilities

• Be the main point of contact for a portfolio of advertising and brand clients.
• Manage campaign delivery, ensuring deliverables, timelines, and reporting are accurate and on track.
• Own the renewal process: track contract timelines, reach out to clients ahead of renewal, and work with Sales to close the deal.
• Spot upsell and expansion opportunities within existing accounts.
• Keep account records up to date: campaign results, partner feedback, renewal status.
• Anticipate problems before they become issues and coordinate internally to keep partners satisfied.
• Work with sales, production, and programs to make sure partner needs are met and our offerings keep evolving.
• Track partner performance and provide basic reporting to support renewals and growth.
• Help build out our partnerships playbook as we scale.

Skills

Account management

Relationship building

Attention to detail

Campaign delivery

Retention mindset

Startup experience

Job description

The Launch Partnership, LLC is seeking an Account Manager for our Partners to manage a portfolio of advertising and brand clients, ensuring renewals and growth. You will collaborate with sales, production, and programs to deliver on promises, spot upsell opportunities, and keep partner records up to date.

This role is based in an Austin or Calgary office, in a fast-moving setting focused on startup and VC-facing brands, with room to advance.