Partner Account Manager

The Launch Partnership, LLC; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

The Launch Partnership, LLC is seeking an Account Manager for our Partners to manage a portfolio of advertising and brand clients, ensuring renewals and growth. You will collaborate with sales, production, and programs to deliver on promises, spot upsell opportunities, and keep partner records up to date.

This role is based in an Austin or Calgary office, in a fast-moving setting focused on startup and VC-facing brands, with room to advance.

Qualifications

• 2-3 years of professional experience, ideally in account management.
• Strong attention to detail and ability to own campaign mechanics.
• Strong relationship skills and client trust.
• Retention-focused mindset for keeping and growing accounts.
• Comfort in a fast-moving startup-like environment and building process as you go.
• Bonus: experience with podcast advertising, branded content, or startup/VC-facing brands.

Responsibilities

• Be the main point of contact for a portfolio of advertising and brand clients.
• Manage campaign delivery, ensuring deliverables, timelines, and reporting are accurate and on track.
• Own the renewal process: track contract timelines, reach out to clients ahead of renewal, and work with Sales to close the deal.
• Spot upsell and expansion opportunities within existing accounts.
• Keep account records up to date: campaign results, partner feedback, renewal status.
• Anticipate problems before they become issues and coordinate internally to keep partners satisfied.
• Work with sales, production, and programs to make sure partner needs are met and our offerings keep evolving.
• Track partner performance and provide basic reporting to support renewals and growth.
• Help build out our partnerships playbook as we scale.

Skills

Account management

Relationship building

Attention to detail

Campaign delivery

Retention mindset

Startup experience

Job description

Role Focus:** Relationship growth, renewals, and account expansion**

About Us

We're a fast-moving media and startup-focused company at the intersection of founders, venture, and branded content. Our programs and media products, including podcasts, events, and integrated media, reach early-stage founders, investors, operators, and growth-focused brands. We're scaling our partnerships business and looking for someone to help lead that growth.

The Role

As Account Manager for our Partners, you'll manage a portfolio of advertising and brand partners. Your job is to keep them happy, get them to renew, and find ways to further grow those relationships. You'll work closely with sales, production, and programs to make sure we deliver on our promises.

This role is about protecting and growing the partnerships we already have, not chasing new logos.

Responsibilities

Be the main point of contact for a portfolio of advertising and brand clients.

Manage campaign delivery, making sure deliverables, timelines, and reporting are accurate and on track.

Own the renewal process: track contract timelines, reach out to clients ahead of renewal, and work with Sales to close the deal.

Spot upsell and expansion opportunities within existing accounts.

Keep account records up to date: campaign results, partner feedback, renewal status.

Anticipate problems before they become issues and coordinate internally to keep partners satisfied.

Work with sales, production, and programs to make sure partner needs are met and our offerings keep evolving.

Track partner performance and provide basic reporting to support renewals and growth.

Help build out our partnerships playbook as we scale.

What We're Looking For

2-3 years of professional experience, ideally in account management.

Strong attention to detail. You're comfortable owning the mechanics of campaign delivery, tracking, deadlines, and follow-through.

Strong relationship skills. You're the person clients trust and feel supported by.

A retention mindset, focused on keeping and growing accounts.

Comfort in a fast-moving, startup-like environment where you'll help build process as you go.

Excitement about media and working with both established and up-and-coming brands in the startup and VC space.

Excellent written and verbal communication, and strong organizational skills.

Bonus: experience with podcast advertising, branded content, or startup/VC-facing brands.

Why Join Us

Help shape how startup and founder-facing brands engage with media.

Manage real, dynamic relationships, not routine account maintenance.

Room to grow as our partnerships business scales.

Office-based in Austin or Calgary with a team that values hustle and impact.

Real experience in media and partnerships, with room to advance quickly.

Work directly with our founder and venture-tech media team.