Strategic Partnerships Development Manager

Insight Global; Memphis (TN); On-site; USD 120,000 - 160,000; Full time

Job summary

Insight Global in Memphis is seeking a Senior Partnerships Manager to grow strategic technology partner relationships and lead onboarding, certification, and ongoing partner success. You will bridge partner developers with internal teams and collaborate with Product, Engineering, Legal, Data, and Commercial units to expand the digital partner ecosystem.

The role requires strong relationship skills across technical and executive levels and a track record of converting opportunities into

Qualifications

• 8+ years in partner development, digital product management, or technical account management.
• Experience within logistics, e-commerce, or SaaS technology environments.
• Strong understanding of API ecosystems, webhooks, and developer enablement.
• Proven ability to identify business opportunities and mobilize cross-functional teams to deliver results.
• Exceptional relationship-building, communication, and influence skills across technical and executive levels.
• Demonstrated success improving partner onboarding, certification, or lifecycle management processes.

Responsibilities

• Manage and grow strategic technology partner relationships.
• Drive partner onboarding, certification, launch, and ongoing success.
• Identify new partnership and business opportunities.
• Act as the bridge between partner developers and internal technical teams.
• Collaborate with Product, Engineering, Legal, Data, and Commercial teams.
• Track partner performance and adoption metrics to drive improvements.
• Support partner governance, agreements, and operational processes.
• Represent the organization in partner meetings, workshops, and industry events.
• Help expand and strengthen the digital partner ecosystem.

Skills

Partner development

Product management

Tech account mgmt

Logistics SaaS

API ecosystems

Developer enablement

Executive relationships

Cross-functional leadership

Job description

• 8+ years in partner development, digital product management, or technical account management.
• Experience within logistics, e-commerce, or SaaS technology environments.
• Strong understanding of API ecosystems, webhooks, and developer enablement.
• Proven ability to identify business opportunities and mobilize cross-functional teams to deliver results.
• Exceptional relationship-building, communication, and influence skills across technical and executive levels.
• Demonstrated success improving partner onboarding, certification, or lifecycle management processes.

Key Responsibilities

• Manage and grow strategic technology partner relationships.
• Drive partner onboarding, certification, launch, and ongoing success.
• Identify new partnership and business opportunities.
• Act as the bridge between partner developers and internal technical teams.
• Collaborate with Product, Engineering, Legal, Data, and Commercial teams.
• Track partner performance and adoption metrics to drive improvements.
• Support partner governance, agreements, and operational processes.
• Represent the organization in partner meetings, workshops, and industry events.
• Help expand and strengthen the digital partner ecosystem.