Strategic Partner Success Lead - AI Retail

Verneek; New York (NY); On-site; USD 40,000 - 200,000; Full time

Benefits offered by this job

Stellar medical, dental, vision insurance

Daily private chef lunch

Transportation benefits

401(k) matching contributions

Flexible PTO

Visa/Green Card sponsorship

Career growth support

Job summary

Verneek, an innovative AI-native company in New York, seeks a highly qualified Partner Success Manager to engage deeply with retail partners. In this role, you will serve as the primary contact, translating complex AI capabilities into clear business outcomes and guiding retail clients through adopting AI-native workflows.

Bring your 7+ years of experience in client or account management, along with your MBA to make a significant impact. Enjoy comprehensive benefits, including stellar medical coverage, flexible PTO, and 401(k) matching.

Qualifications

• 7+ years of experience in Client Service Management, Account Management, or a similar role.
• Ability to explain complex AI concepts to non-technical audiences.
• Excellent written and verbal communication skills.
• Strong project management skills with a successful track record.
• Work authorization in the U.S.

Responsibilities

• Serve as the primary point of contact and trusted advisor for retail partners.
• Support the integration of AI platform and clear operational roadblocks.
• Monitor AI model performance and communicate risks and opportunities.
• Gather feedback from users to enhance technology and market approach.
• Conduct regular business reviews translating technical outputs into ROI.
• Oversee strategic business development initiatives.

Skills

Client Service Management

Account Management

Project Management

Communication Skills

Understanding of AI Concepts

Education

MBA in Finance or related fields

Tools

Salesforce

Job description

Verneek, an innovative AI-native company in New York, seeks a highly qualified Partner Success Manager to engage deeply with retail partners. In this role, you will serve as the primary contact, translating complex AI capabilities into clear business outcomes and guiding retail clients through adopting AI-native workflows.

Bring your 7+ years of experience in client or account management, along with your MBA to make a significant impact. Enjoy comprehensive benefits, including stellar medical coverage, flexible PTO, and 401(k) matching.