Strategic Partner Programs Manager

Dexian; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Dexian is seeking a Program Manager in Partner Operations in Charlotte, NC, to shepherd complex projects across business development and engineering. You will own onboarding, drive cross-functional prioritization, and manage partner relationships through delivery, escalations, and ongoing optimization.

You will leverage Scrum/Kanban and advanced Excel/Google Workspace skills to ensure compliance, accurate reporting, and scalable processes in a fast-growth internet services environment.

Qualifications

• Bachelor’s degree in Economics, Finance, Business or related field.
• 3–6 years of project/program management experience with Engineering, Product and Analytics.
• Experience with Scrum, Kanban, Lean, and scaled Agile practices.
• Proficiency in Excel and Google Workspace.
• Comfort communicating with external clients and financial partners.
• Ability to follow SOPs with high attention to detail.
• Experience using AI tools to create documents and drive efficiency.

Responsibilities

• Create and manage complex projects using project and program management methodologies.
• Bridge between business development and engineering to drive prioritization.
• Lead end-to-end partner lifecycle from onboarding to delivery.
• Serve as operational contact for partners; manage escalations and requests (Salesforce queue).
• Mobilize cross-functional teams to deliver program outcomes.
• Lead cross-functional issue remediation and root-cause analysis.
• Maintain website accuracy and regulatory compliance for partner content.
• Ensure regulatory and compliance adherence across programs and partner content.
• Contribute to product/tech requirements; communicate changes to partners.
• Build scalable operational infrastructure and reporting frameworks.

Skills

Project management

Stakeholder mgmt

Cross-functional

Excel

Google Workspace

Salesforce

AI tools

Agile (Scrum/Kanban)

Education

Bachelor’s degree in Economics/Finance/Business

Tools

Salesforce

Excel

Google Workspace

Job description

Dexian is seeking a Program Manager in Partner Operations in Charlotte, NC, to shepherd complex projects across business development and engineering. You will own onboarding, drive cross-functional prioritization, and manage partner relationships through delivery, escalations, and ongoing optimization.

You will leverage Scrum/Kanban and advanced Excel/Google Workspace skills to ensure compliance, accurate reporting, and scalable processes in a fast-growth internet services environment.