Program Manager IV - Vendor and Program operations

Dexian; United States; Remote; USD 100,000 - 130,000; Full time

Job summary

A leading IT staffing company is seeking a Program Manager IV to manage vendor and program operations remotely. The role involves overseeing financial operations, agency onboarding, and ensuring compliance. Ideal candidates will have over 7 years' experience in program management, strong operational skills, and excellent communication abilities. Join a dynamic team dedicated to supporting creators across social platforms.

Qualifications

• Minimum 7+ years in program management or related field.
• Experience in managing contracts and financial operations.
• Strong ability to document and maintain operational frameworks.

Responsibilities

• Manage agency payouts and invoicing.
• Oversee agency recruitment and onboarding.
• Ensure program compliance with legal terms.

Skills

Program Management

Operational Efficiency

Cross-functional Collaboration

Contract Management

Advanced Excel Skills

Communication Skills

Organizational Skills

Job description

Overview

Job Title: Program Manager IV

Location: Remote

Duration: 6 Months (with potential extension)

Number of Positions: 1

Travel Required: No

About the Role

• We are seeking a highly organized and detail-oriented Program Manager IV to join our team remotely.
• This role will focus on managing vendor and program operations from both strategic and executional perspectives.
• The ideal candidate will have experience managing agency operations, driving operational efficiency, and collaborating with cross-functional teams in a fast-paced environment.

Key Responsibilities

• Agency Payouts & Invoicing
• Manage the agency payouts dashboard, ensuring accuracy and up-to-date information. Resolve partner management issues and approve invoices to ensure timely payments.
• Agency Contracts & Purchase Requests
• Approve purchase requests and support contract amendments (e.g., changes in payment structure, extensions). Maintain and update process documentation to ensure operational compliance and efficiency.
• Agency Recruitment & Onboarding
• Source and onboard new agencies, coordinating contract drafting and onboarding activities in collaboration with legal, deal, and sourcing teams.
• Performance Evaluations & Offboarding
• Ensure monthly agency performance evaluations are completed on time and oversee the offboarding process with proper documentation for compliance.
• Program Compliance
• Work closely with legal teams to review terms and conditions, manage program change submissions, and ensure accurate and prompt creator payouts.
• Support contest strategy and execution, including vendor management and resource planning, to ensure contests meet business objectives and are delivered on schedule.
• Manage contract renewals and invoice approvals, process monthly accruals, and contribute to vendor strategy and forecasting.

Qualifications

• Experience: 7+ years in program management, operations, or a related field.
• Proven expertise in managing contracts, purchase requests, and financial operations (invoicing, payouts).
• Skills: Strong ability to build, document, and maintain operational frameworks and process flows.
• Deep understanding of contract procedures, including SOWs, invoicing, and purchase orders.
• Advanced Excel skills: Pivot tables, complex formulas.
• Experience writing external communications for vendors and agencies.
• Excellent communication and collaboration skills.
• Strong organizational skills with the ability to prioritize tasks and manage multiple projects in a fast-paced environment.
• Preferred:
• Familiarity with Creator Marketing Agencies and platforms like Social Media Company.
• Experience in Creator Marketing or Scaled Partnerships operations.
• Education:

Day-to-Day Responsibilities

• This position will manage vendor and program operations across scaled partnerships, including:
• Overseeing agency operations for programs such as agency sourcing, SOWs, monthly reconciliation, invoicing, and performance evaluations.
• Managing Creator Referrals and Contest operations, including legal approvals and payouts.
• Single-threaded owner for contract negotiations and renewals.
• Building streamlined operations and maintaining process documentation.
• Processing contract renewals, payouts, and launching new initiatives alongside key stakeholders.

About the Team

• Our team works with priority partners who drive the content ecosystem across social apps.
• The goal is to help early-stage creators grow their presence and build communities across leading social platforms.

Interview Process

• 2 interview rounds

Dexian Information

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit the URL https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.