Strategic Partnerships Manager: Growth & Retention

GrubHub Inc.; Boston (MA); Hybrid; USD 97,000 - 152,000; Full time

Benefits offered by this job

Equity

401(k)

Health, dental, vision

Disability insurance

Paid time off

Paid vacation

Paid sick leave

Parental leave

Meal discounts

Exclusive perks across Wonder brands

Job summary

Wonder seeks a Strategic Partner Manager to oversee a portfolio of priority accounts in Boston or NYC. You will build relationships, drive retention and revenue, and act as the main contact for partners.

The role requires traveling to meet top accounts and to industry events, with a hybrid office model. You will collaborate with cross-functional teams and pursue upsell opportunities, while ensuring renewal and strong partner satisfaction.

Qualifications

• Boston or NYC-based in-office role with hybrid option.
• Experience in account management, preferably with restaurants.
• Strong communication and organizational skills.
• Proven track record of meeting or exceeding goals.

Responsibilities

• Develop and execute strategic account plans to drive retention and revenue.
• Serve as primary contact and advocate for your portfolio.
• Identify upsell, cross-sell, and renewal opportunities.
• Collaborate with Sales, Marketing, and Product to tailor solutions.
• Travel to meet top partners and attend industry events.

Skills

Account management

Sales

Client relationships

Communication

Time management

Problem solving

Travel required

Education

Bachelor's degree or equivalent

High School diploma/GED

Tools

Salesforce.com

Job description

Wonder seeks a Strategic Partner Manager to oversee a portfolio of priority accounts in Boston or NYC. You will build relationships, drive retention and revenue, and act as the main contact for partners.

The role requires traveling to meet top accounts and to industry events, with a hybrid office model. You will collaborate with cross-functional teams and pursue upsell opportunities, while ensuring renewal and strong partner satisfaction.