Strategic Partner Growth Executive

Servicenow; Carson City (NV); Hybrid; USD 120,000 - 170,000; Full time

Job summary

ServiceNow seeks a Partner Development Executive to manage and nurture the Partner Ecosystem across AMS/EMEA/APJ regions. You will build partner practices, drive planning and governance, coach partners, and lead quarterly business reviews. Expect to travel ~10% and operate in a flexible, distributed work environment.

The role emphasizes AI integration into workflows, cross-functional collaboration with sales/marketing, and driving partner revenue through teaming and programs.

Qualifications

• Experience in leveraging AI to integrate into work processes and decision-making.
• At least 5 years prior experience in sales, marketing, or Channel/Alliance partnership management.
• Ability to work in an east-west operating model with direct and dotted line teams.
• Diligence in measuring progress to achieve targeted results, identifying obstacles and remediation plans.

Responsibilities

• Build Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus. Sell, solve, bring growth.
• Plan for Success through Partner achievement target agreement, capacity planning, growth investment, points earning roadmap.
• Manage the ecosystem across team members through readiness assessment scoring, milestone achievement by partner, roadmap sessions for success, regular ecosystem evaluations, tiering progress, acquisitions targets, health analysis, metrics reporting.
• Drive ecosystem governance through team member communication, execution plans, reporting and dashboard preparation, global interlocks with other regions.
• Coach partners both remotely and face-to-face
• Communicate partner programs' requirements and benefits across the ecosystem
• Provide daily management of partner ecosystem
• Work with ServiceNow Partner Operations and Partner Enablement to ensure reporting and best practice is being accomplished
• Conduct quarterly and bi-annual business reviews
• Develop partner business case and program roadmaps
• Articulate investment areas needed to both enter and progress through the partner program
• Implement remediation plans
• Manage partner portal and other systems
• Work towards partner revenue goals through teaming and subcontracting
• Participate in marketing events
• Approximately 10% travel

Skills

Partnership management

AI integration

Sales experience

Job description

ServiceNow seeks a Partner Development Executive to manage and nurture the Partner Ecosystem across AMS/EMEA/APJ regions. You will build partner practices, drive planning and governance, coach partners, and lead quarterly business reviews. Expect to travel ~10% and operate in a flexible, distributed work environment.

The role emphasizes AI integration into workflows, cross-functional collaboration with sales/marketing, and driving partner revenue through teaming and programs.