Strategic Partner Delivery Lead

UKG; Salem (OR); On-site; USD 102,000 - 147,000; Full time

Job summary

UKG is seeking a Partner Delivery Manager to oversee governance and delivery across partner-driven projects. The role emphasizes proactive improvement, project forecasting, and executive presence in a fast-paced SaaS environment.

You will manage budgets, validate progress, and ensure partner resources maintain required certifications while driving customer satisfaction and referenceability.

Qualifications

• 5+ years in Professional Services or Consulting
• Experience with HCM/WFM or similar products
• Bachelor’s Degree or equivalent
• Willingness to travel up to 25%

Responsibilities

• Represent UKG on partner projects and governance committees.
• Lead weekly project check-ins and status reviews.
• Ensure go-live readiness and effective escalation handling.
• Drive health reviews and QBRs to strengthen partner relationships.

Skills

Trusted relationships

Stakeholder meetings

Attention to detail

Data accuracy

Program governance

Industry knowledge

Escalation management

Process improvement

Communication

Education

Bachelor’s Degree

Tools

UKG PSA system

Job description

UKG is seeking a Partner Delivery Manager to oversee governance and delivery across partner-driven projects. The role emphasizes proactive improvement, project forecasting, and executive presence in a fast-paced SaaS environment.

You will manage budgets, validate progress, and ensure partner resources maintain required certifications while driving customer satisfaction and referenceability.