Partner Delivery & Governance Lead

UKG; Lincoln (NE); On-site; USD 102,000 - 147,000; Full time

Job summary

UKG is seeking a Partner Delivery Manager to oversee governance and delivery with our partner ecosystem. You will drive project management, forecasting, and enablement to ensure successful outcomes and strong partner relationships.

Responsibilities include governing partner-delivered projects, managing budgets, and driving continuous improvement. Travel up to 25% may be required; a related bachelor’s degree and 5–8+ years in professional services are expected.

Qualifications

• 5–8+ years in a Professional Services or Consulting role.
• UKG Product knowledge (HCM/WFM) or similar domain knowledge.
• Bachelor’s Degree required.
• Travel up to 25% may be required.

Responsibilities

• Represent UKG on partner projects and participate in steering committees.
• Lead weekly project check-ins to keep initiatives on track.
• Ensure Go Live readiness and timely product support as needed.
• Manage scope, budget, and changes with Partner Operations.
• Drive OSAT metrics and secure high referenceability for partner projects.
• Forecast go-live timing to minimize billing challenges and dissatisfaction.
• Lead continuous improvement and enablement strategies with partners.
• Coordinate Quarterly Business Reviews and escalation remediation.

Skills

Relationship building

Meeting facilitation

Attention to detail

Data management

Program management

Industry knowledge

Escalation management

Process improvement

Partner messaging

Education

Bachelor’s Degree in a related field

Job description

UKG is seeking a Partner Delivery Manager to oversee governance and delivery with our partner ecosystem. You will drive project management, forecasting, and enablement to ensure successful outcomes and strong partner relationships.

Responsibilities include governing partner-delivered projects, managing budgets, and driving continuous improvement. Travel up to 25% may be required; a related bachelor’s degree and 5–8+ years in professional services are expected.