Strategic Parking Operations Leader

University of Wisconsin-Madison; Madison (WI); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Generous paid time off

Health/dental/vision insurance

Tax-advantaged savings accounts

Wisconsin Retirement System (WRS)

Pension plan participation

Job summary

University of Wisconsin-Madison seeks an Associate Director of Parking Operations to supervise multiple managers and oversee day-to-day field services and booths/dispatch. The role drives operational projects, supports EV initiatives, and ensures 24/7 dispatch coverage for campus and hospital facilities.

The position emphasizes strategic oversight, budget stewardship, and collaboration with campus partners to align with university priorities.

Qualifications

• Must have a valid driver's license and meet UW risk standards.
• Five years supervising and developing staff, including hiring and coaching.
• Five years leading operational, financial, transportation, or customer programs of similar scope.
• Experience managing budgets, forecasting, and data-driven decision making.
• Preferred: parking/transportation in higher education; PTMP certificate is a plus.

Responsibilities

• Directly supervise two or more managers and guide staff across all shifts.
• Lead talent management, staffing, development, performance management and succession planning.
• Oversee department EV charging program and strategic initiatives.
• Ensure 24/7 dispatch coverage and reliable hospital garage cashier operations.
• Coordinate with campus partners to align parking operations with university goals.

Skills

Leadership

Budget management

Staff development

Project management

Transportation operations

Customer service

Education

High School Diploma or Equivalent

Job description

University of Wisconsin-Madison seeks an Associate Director of Parking Operations to supervise multiple managers and oversee day-to-day field services and booths/dispatch. The role drives operational projects, supports EV initiatives, and ensures 24/7 dispatch coverage for campus and hospital facilities.

The position emphasizes strategic oversight, budget stewardship, and collaboration with campus partners to align with university priorities.