Strategic Outbound Operations Leader

Genuine Parts Company; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Genuine Parts Company is seeking an Outbound Operations Manager to lead outbound operations at a key distribution center. You will partner with senior leaders to set performance standards, optimize shipping, and ensure safety and compliance across teams.

You will drive process improvements, train staff, and manage cross-functional collaboration to reduce shipping errors and protect assets, while maintaining a customer‑focused approach and budget discipline.

Qualifications

• 2+ years’ experience within a distribution center or similar environment.
• 1+ year’s proven experience in a managerial role and/or leading teams.
• Ability to motivate and inspire a team to actively contribute to problem‑solving and continuous improvement initiatives.
• Excellent organizational and problem‑solving abilities, with a keen attention to detail and a proactive approach to addressing challenges.
• Familiarity with warehouse operations and logistics software (e.g., WMS, ERP systems).

Responsibilities

• Collaborates with General Manager and/or Assistant General Manager in implementing operational strategies to optimize efficiency and productivity.
• Manages functions of outbound operations by setting strategic performance expectations, monitoring productivity of all outbound teams and troubleshooting as needed.
• Leads strategic implementation of truck yard operations, ensuring efficient organization of trailers, housekeeping, maintenance, and safety protocols are consistently upheld.
• Bolsters strategies for adherence to all safety rules and regulations to ensure a safe environment for employees.
• Trains and develops employees to ensure teams function at the highest level of efficiency, filling in any areas as needed.
• Ensures customer inquiries and concerns are managed in a timely and professional manner, while encouraging team members to take ownership of customer issues and find creative solutions to meet customer needs; resolves escalations as needed and/or escalates further as appropriate.
• Works cross-functionally with other DC management to monitor for and investigate and resolve repetitive patterns of shipping errors.
• Protects company assets ensuring all equipment is used and maintained properly, buildings are checked and secured nightly, monitoring employees so no merchandise leaves without proper receipts.
• Maintains awareness of budget planning and cost management efforts and implements cost-saving initiatives and process improvements.

Skills

Team leadership

Strategic thinking

Warehouse operations

Problem solving

Communication

Adaptability

Safety compliance

Education

Bachelor's degree in business administration, logistics, or a related field

Tools

WMS

ERP systems

Power BI

Job description

Genuine Parts Company is seeking an Outbound Operations Manager to lead outbound operations at a key distribution center. You will partner with senior leaders to set performance standards, optimize shipping, and ensure safety and compliance across teams.

You will drive process improvements, train staff, and manage cross-functional collaboration to reduce shipping errors and protect assets, while maintaining a customer‑focused approach and budget discipline.