Strategic Order Operations Specialist

Minerva Foods SA; Fort Lauderdale (FL); On-site; USD 52,000 - 70,000; Full time

Job summary

Minerva Foods SA in the United States is seeking a Customer Operations Specialist to coordinate customer orders from Sales Confirmation through delivery, ensuring accurate order creation in SAP and clear handoffs across teams.

The role requires strong ownership, attention to detail, and the ability to communicate status and issues across Traders, Sales, Planning, Logistics, and Finance in a fast-paced import distribution environment.

Qualifications

• Experience in customer order management and logistics coordination.
• Experience entering and maintaining orders in an ERP system.
• Knowledge of SAP or similar order-management software.
• Excellent written and verbal communication in English.

Responsibilities

• Review Sales Confirmations and follow up on missing information.
• Create sales orders in SAP and track deliveries.
• Coordinate with Planning, Logistics, and Finance to ensure on-time fulfillment.
• Provide customers with timely updates on order status and delays.
• Maintain organized order records for auditability.

Skills

Order management

SAP experience

Customer communications

Attention to detail

Cross-functional coordination

Education

High school diploma

Associate or bachelor’s in Business/Logistics

Tools

ERP systems

Job description

Minerva Foods SA in the United States is seeking a Customer Operations Specialist to coordinate customer orders from Sales Confirmation through delivery, ensuring accurate order creation in SAP and clear handoffs across teams.

The role requires strong ownership, attention to detail, and the ability to communicate status and issues across Traders, Sales, Planning, Logistics, and Finance in a fast-paced import distribution environment.